Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
terrible! in the 360 english retail acc the agents are victims of abuse of authority, we cannot take vacations, no free times, no part times changes, we are forced to work for extended periods of time... they do not care about the healthy of their employees of their personal lives!!
В целом опишите ваш общий опыт в текущей компании
There is abuse of authority on this account capitalone 360 English core retail
Каковы самые лучшие качества в вашей команде?
they are alive and have jobs
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
I do not care about this
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
they give a vacation day on the birthday only...
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The days off for sure
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
there is not part times nor LOA free time on the capitalone 360 english core retail account
В чем руководство должно стать лучше?
There is abuse of authority performed by the account leader Mariana Martinez on the capitalone 360 english core retail.
Что идёт не так, и как это можно улучшить?
there is abuse of authority performed by the account leader Mariana Martinez towards the agents! there are no vacations availability, no free time ( LOA) no part times on this account Capitalone 360 english core retail account
В чем руководство должно стать лучше?
In the capitalone 360 english retail account, there is not vacations available during whole year, there is no scheduled changes or part times so I cannot look after my son, there is only abuse of authority and slavery here! The account manager Mariana should be replaced!
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
We are getting paid $1060 monthly here in capitalone and now we are taking calls for two different card marks mastercard and discover when we used to work only with martercard so now we have more work to do but we are getting paid the same low salary.... we want a better salary
Что идёт не так, и как это можно улучшить?
In the capitalone 360 english retail acc there is no vacations during the whole year, there is no part times, there is no LOA, is like the new slavery, more like a jail than a job, I cannot look after my son, In the parking slots there is no space and no assigned spots for the employees.
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