Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
The work itself is still enjoyable. What is not enjoyable is the current treatment of employees in management positions. The workload is increasing, but salaries are at a level where even agents sometimes earn more. It is no surprise that more and more people in such positions are leaving the compan
Что вам больше всего нравится в команде руководства?
The freedom to develop oneself
Каковы самые лучшие качества в вашей команде?
Partly good mutual support, Teamwork
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Teamwork with some coworkers, timemanagement
Что идёт не так, и как это можно улучшить?
Payment is the main reason
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Learning Specialist (in my case) is a management position with responsibility. If this position earns less than an agent in some cases, then this has nothing to do with cost-cutting measures; rather, it reflects a company's loss of touch with reality.
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