Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
Fair but needs alot of improvement
В чем руководство должно стать лучше?
People skills, show empathy & interest in their agents
Что идёт не так, и как это можно улучшить?
Way Too much to explain
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
There is nothing positive about the environment at foundever sa
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Do not put learnerships and experience workers together as the learnerships are not mature enough to understand work life or grown up
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
The amount of cases we as agents need to complete, the work and thought that is put in to get the case done is not worth the salary and there is no incentives or annual increase, I have been with foundever for 2years and 1 month, incentives and annual increase like other BPOs would really be nice
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