
Actually focus on employee appreciation instead of consistently focusing on everything that goes wrong in the field.
Appreciate and listen to employees. Focus more on long term success of the company instead of pushing your employees to do sales sales sales when in reality most of your customers are extremely unhappy.
Company is too focused on increasing short-term revenue instead of listening to customer feedback to provide a better experience. Also employees are not valued by upper management leading to high turnover and horrible morale.