
They are nice and approachable.
I can serve the customer at the best of my ability.
They are easy to approach. I am also comfortable in raising my concerns and queries.
Positive in a way that the trainer, supervisor and the SME — tried to extend t
The job isn't easy mentally and physically. It also adds the complications and technicalities of accessing each tool. There could be ways to simplify it and make it more convenient to agent to resolve the case of the customer while doing doing documentation.