C Space Claimed Company
Our clients call us their Customer Agency. We create rapid insight and business change for brands, putting customers at the heart of companies and solving problems from the customer’s perspective. We keep our clients relevant by building real, ongoing relationships with customers that help them deliver superior experiences, launch successful products and build loyalty. Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. We do this for 200+ of the world's biggest brands, enabling them to drive “Customer Inspired Growth”. read more
I've worked here a long time and I should have a much higher view of the company than I do based on that amount. But thanks to Omnicom taking everything away and the increased stress for no reason, my experience has been poor the past year or so.
What's going wrong and how can it be improved?
Compensation, stress level, benefits, culture. These are all extremely lacking, and my mental health because of all of these things and COVID is making it worse.
What is most positive about the culture and environment at your company?
3 years ago I would have had a few things to share here. But they've all been taken away by Omnicom and COVID has taken what was left away as well. So there's honestly nothing.
What does the leadership team need to get better at?
We are still working as if we're in the 2010s. Our technology needs to be updated but the leadership team isn't putting any money or effort into updating it because they think "if it isn't broke, don't fix it". The best companies can adapt with the times but we haven't done that.
Why do you feel undervalued and what would make you feel better about your compensation?
They constantly tell us that our salaries are at market rates but I'm seeing other companies with the same jobs paying $20k higher. I'm not sure who they're rating us against but it's certainly not comparable. Also, Omnicom keeps taking away any benefits we do have so we don't have much left.
What are some of the best things about your team?
I like the people at C Space. They're all great. I love working with them and interacting with them. However, we're all working on the same level of "do everything as fast, as cheap, and as scrappy as possible." So I wouldn't say we're anywhere near as high quality as we could be.
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