
Customers dislike the fees and the negative customer service.
I connected with the phone recruiter and the manager at the time was pleasant.
Having empathy. They need to humble themselves and take time to listen to the employees before automatically reeming them out. Also, they need to learn that the best way to make sales is to treat people with respect.
A few coworkers still have the human element about them. They aren't happy either but they try to make the day better for others. Even when you have coworkers who try to step on others to move up, theres still the good ones to make coming in worth it.