JPMorgan Chase & Co Sales Manager Employee Reviews
Briefly describe your overall experience at your company
It's great! I plan to stay with the company for a long time.
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Transparency with the direction of the company
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Our leadership team is firm, but fair. There is a lot of diversity within the team, and my branch is female led. This has been my favorite job.
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Responsive, fair, sometimes helpful and allows us to be competitive
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They inspire you to work together as a team.
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Client focused, and employee focused
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What does the leadership team need to get better at?
Providing equity throughout the entire group, not just a chosen few.
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they need to hire the people
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Less micro management and more development
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Realizing employees are valued asset and not a replaceable commodity. I’ve seen to many good people let go.
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They need to help more with sales goals to compensate for not having a raise.
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What is the best part about your compensation package?
5% match on 401k investment
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This job has finally given me the medical insurance I've needed - but could never afford.
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Very good benefits and great incentive plan.
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the uncapped incentives are the best part of the compensation package
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The 3 weeks paid vacation annually is huge for me! The compensation isn’t the best but they are always looking to help people grow in their roles as professionals and get promoted.
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Why do you feel undervalued and what would make you feel better about your compensation?
Yes, many ppl came in a were paid a lot more than I was.
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Better and fair wages for manager
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Getting market rate. I’d be better off leaving and coming back.
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No raise was for bankers only tellers.
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I think They pay below market value and rotate well paid bonuses from staff to staff memebers every two to three years.
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What are some of the best things about your team?
Ambitious, smart, warm, goal orientated
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We all care about each other as people. We're like a family.
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Very diverse and all ages represented. No discrimination.
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Everyone works fluidly together, we’re there to do the same thing, help people and teach people about their finances and retirement. Teamwork makes the dream work, and that’s what we do, we get clients to the right people in the team and our partners, being a part of a team that works, is crucial.
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As good as any one
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What do your coworkers need to improve and how could you work together better?
They need to communicate more, and follow rules. When they brake the rules it's okay but when I bend the rules it's not. that's unfair.
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They were hard working people, promised a fair bonus by management but at the end of the quarter it never materialized...
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they need to be efficient at what they do, there is still so much lag when it comes to processing things
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My team is definitely great.
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Stress levels have gotten so high it’s not fun to come to work anymore
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What is most positive about the culture and environment at your company?
There are lots of procedures in place to insure the safety of both workers and customers.
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Very inclusive and they reward hard work.
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Working with the customers daily
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Work hard and smart but have balance
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We all commit ourselves to our own morals and that of the company, do good and be good. Customer experience is the #1 priority, which takes away the weight of stress from producing sales. The company works as one, same positive energy throughout that keeps us happy and less stressed than most places
Review from Sales Dept
What needs to change to make the company culture better?
Better technology. Better management. Better support staff
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They need to stop believing customer is always right, because they are NOT.
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More culture leadership at the top.
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the upper management needs to spend some time in the branches and see how things are done at the lower level.
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Recognition. No player/coach model. More resources
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What did you like most about the interview process?
I thought it was really cool that we got to record video answers to our questions during the application process.
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They mostly cared about clients and it was all about benefiting them. So, no matter what questions were thrown at me, I was able to handle it.
Review from Sales Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Coworkers and the Team success
Review from Sales Dept
I love the nature of the job itself. I work as a bank teller. Organization and record keeping are things I personally enjoy.
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Interacting with clients and working with coworkers.
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The fact that I have people I can count on everyday and a tremendously influential and community driven company that holds the foundation to a great culture and high standards.
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Helping customers reach their goals
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What's going wrong and how can it be improved?
The team members are fine, I can deal with them but the customers are rude, disrespectful, and illiterate.
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Gross unfairness in the San Francisco UHNW office
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the upper management makes the rules but they have no idea what it takes to face the customers at the branch. they need to spend more time on site than fancy meeting halls
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Like many businesses, our company is trying to reduce the number of people on the payroll, do more with less, and institute conflicting ideas.
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Sales goals are still in place as it was with Wells Fargo.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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