JP Morgan Chase & Co. is a global financial services provider that offers investment banking, asset management, treasury and other services. read more
up until the last year and a half it has been pretty good. it is going downhill and fast
What does the leadership team need to get better at?
actually trying to help find solutions that work when an employee has an issue
What's going wrong and how can it be improved?
they need to focus more on taking good care of the customer. and actually care about the employees needs
What is the best part about your compensation package?
in the last ten years no one in the deparment I'm in or the related departments has received a salary increase to match the increase in the average cost of living
What needs to change to make the company culture better?
the building we've been moved to has so much background noise its hard to hear customers when we're on the phone. also management is more concerned with call time than fixing our customers problems
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