Advance Auto Parts Employee Reviews
Out of 1005 Advance Auto Parts employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Advance Auto Parts improve their work culture. The Product team, with 71% positive reviews, reports the best experience at Advance Auto Parts compared to all other departments at the company. The Admin team offered the most constructive feedback, with 75% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Listening to and taking care of their employees
Posted 5 days ago
Many have never worked in an Advance retail store. They have no clue what happens and very little experimce if any
Treating people better with humility.
Work together as a whole
Communication with staff members and be more helpful in training
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay us 25.00 and hour and all managers should get at least $90.000 yearly
Benefits are poor compared to similar employers. Fast food pays considerably more with far less complex job duties.
Part time worker and work harder than half the people there and get hours cut
Compensation is based on zip code. We process returns for an Indianapolis facility that makes 25% more than we do, yet we do their work.
I'm retired and the employees I work with are very understand rpaid
What do your coworkers need to improve and how could you work together better?
Well a lot of my coworkers spend more time in the parking lot working on their cars than they do in the store!
Posted 5 days ago
Need more auto info and training
The only one that needs to improve is the store manager , does not know his ass from a hole in the ground. Very unhappy with the way the whole company is ran when it comes to how the employees are treated,
Review from Admin Dept
Get a manager who knows what their doing.
Leave phones in cars, stay in working areas, have an urgency to the job completion
What needs to change to make the company culture better?
Fair compensation, safer working conditions, better communications
The industry and our pathetic consumer culture.
New leadership. Current leadership has little or no culture
Management that has legitimate education or experience would be a start. Current management has a 7th grade mentality for how they prepare for meetings or training.
Company needs to appear to care about stores, front line workers and customers, not just looking at making the highest margin and ripping off the customers
What would you improve about your company's interview process?
I dont know maybe more positive people
Having a respectable management team
Get rid of the computerized hiring process
Don't lie to people your interviewing tell them exactly what goes on so they don't in to be like I did. And the background check needs to go fast it took a entire month to get my background back and every where else is like 1-2 days at tops 3 days.
Start appreciating team members with knowledge and skills to run the stores instead of outside hiring
What's going wrong and how can it be improved?
Out of touch corporate management has no idea of what customers want or need. Just look at the Advance Auto website and social media. Everything is out dated and trivial.
Again, compensation for support personnel ought to be higher, especially when you see what your Executive counterparts who greatly depend on you are making.
Review from Admin Dept
The store manager always has a attitude with anyone customer that wants product then us drivers hear about it. The manager didn't do anything about one of his drivers hitting a customer car all he said was oh it didn't record it so I'm not going to believe the customer
Whoever put the people at the top in charge needs to resign.
The only way to salvage this company is to complete a full turnover of management down to the CEO. The company is in the shape it's in due to allowing management at all levels to continue the slow hemorrhaging which will ultimately lead to either of the two clearly ahead competitors to absorb AAP
Review from Sales Dept
What would you most like to see improved at your company?
Pay. And assistance in staffing. Flyers don't do it. And let us roll over vacation hours, since a majority of employees can't take them, due to lack of coverage.
Pay rate
Review from Sales Dept