AfterShip Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Company with a hard working culture, a strong product and a great team full of young talents.
Review from Customer Success Dept
What do you like best about the leadership team?
I like that the leadership team is readily available to talk to and attend meetings with the teams each week
Review from Customer Success Dept
No hierarchy or ladder system in place. Leadership is always easily reachable
Review from Customer Success Dept
They will always try to guide us but will give us a full autonomy on daily basis at the same time. They give to opportunity to everybody to shine.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The salary is extremely competitive for the role.
Review from Customer Success Dept
Quarterly commissions based on performance.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of AfterShip yet.
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What are some of the best things about your team?
We have a team of very talented and agile people, always ready to help and very customer focused
Review from Customer Success Dept
Help support each other based on their experience. Continuous learning and feedback.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The culture is one of positivity where everyone wants to succeed but wants to do it in a way where everyone sees success, not just individuals.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was quick and succinct, the steps and expectations were clearly laid out at each level.
Review from Customer Success Dept
It was fast, well guided and straight to the point
Review from Customer Success Dept
Meeting the CEO and CMO
Review from Customer Success Dept
Each recruiter was very clear on the process + answered all questions with transparency and realistic expectations
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working with customers to hear them say that we are able to make their lives easier!
Review from Customer Success Dept
My colleagues, my team and my working environment
Review from Customer Success Dept
Working with brilliant coworkers and a company mission that is helping so many
Review from Customer Success Dept
Creative freedom, accountability and Transparency.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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