Alorica Legal Department Employee Reviews
Briefly describe your overall experience at your company
Great people- and very agile company that finds solutions to make our customers happy.
Review from Legal Dept
Working with my fellow Aloricans has been an insanely great experience!
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Dynamic and evolving, based on the business needs of our Clients.
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This is a large company that makes an effort to enhance company culture.
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What do you like best about the leadership team?
The ask for our honest feedback, then try to incorporate changes that reflect the "voice of the employee AND the customer."
Review from Legal Dept
The leadership team sets their standard of excellence while developing an internal collaborative community environment, instilling that desire to deliver higher standards of delivery and care, throughout the company.
Review from Legal Dept
Company direction and priority initiatiatives are based on leadership consensus across applicable departments.
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They are approachable and open.
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They listen, share insights, and are always open to ideas on how to improve.
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What does the leadership team need to get better at?
Better compensation for employees. We don’t make enough to live off of. Most of us have 2nd jobs to compensate our incomes. Getting healthcare through them is too expensiv
Review from Legal Dept
What is the best part about your compensation package?
The incentives are based on performance- and the Executives look for ways to make sure we earn them, instead of excuses not to pay them.
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private company so no stock/equity participation but salaries are competitive and company provides flexible work environment
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The pay and PTO flexibility
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I have flexibility in my work.
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The money that I recieve
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Why do you feel undervalued and what would make you feel better about your compensation?
There are no annual increases, took a large cut to move to another role after downsizing. Was just given an increase, first in several years.
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An increase in income for the work I did.
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What are some of the best things about your team?
We are truly a TEAM- "not my job" is not in our vocabulary. "We will find a solution" is our mindset.
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depth of industry knowledge, experience, collaborative
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Each member is an effective contributor.
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We all support each other and do not hesitate to help each other out when help is needed to get the job done!
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Team of professionals who work together in finding ways of improving overall processes/procedures, allowing for faster and more effective negotiations and contract signing.
Review from Legal Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Diversity, Inclusion and Transparency... they find ways to engage with employees globally- we have virtual meetings to celebrate agents across the globe.
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Employee focused overall! Great organization!
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The people; outgoing and willing to assist; You can share your honest input/feedback and you see change by mgmt/leadership
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The company growth is positive.
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The Lees try hard to promote a positive culture.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
Involvement at all levels- from executives to colleagues to my future employees.
Review from Legal Dept
Calls and responses were handled in a timely manner.
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Multiple interviewers; allowed for visibility to personalities/style of many in the dept
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I met with multiple leaders which shows they are looking for a well skilled workforce.
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My interview was 14 years ago with another company purchased by Alorica.
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What would you improve about your company's interview process?
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What makes you most happy at work?
I love my team, and my boss listens to my concerns and/or ideas, then he helps me achieve my goals.
Review from Legal Dept
Our team is always very supportive and great to work with even when we may not be having the best day.
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Knowing that what I do is appreciated and valued by my direct management and the Alorica executive group overall.
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Knowing I make a positive impact for others each day
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The support I receive from my leader is great.
Review from Legal Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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