America First Credit Union CS Rep Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They care about each member of the team and each member we serve.
Review from Customer Support Dept
Always willing to give opportunities for learning, and take other viewpoints into consideration.
Review from Customer Support Dept
What does the leadership team need to get better at?
Leadership is strong though not always united. My biggest problem with my employment is that my manager is extremely enthusiastic about learning and progressing through the credit union, while our area VP wants to limit growth speed to slower increments creating a rift in direction.
Review from Customer Support Dept
What is the best part about your compensation package?
Good Insurance and nice bonuses.
Review from Customer Support Dept
AFCU offers a pension plan! Most companies these days do not.
Review from Customer Support Dept
Several good and affordable benefits from medical to dental and life
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of America First Credit Union yet.
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What are some of the best things about your team?
We get the work done and have fun doing it.
Review from Customer Support Dept
Everyone is light-hearted and willing to talk and joke around, as well as teach and explain.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of America First Credit Union yet.
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What is most positive about the culture and environment at your company?
We have competitions and rewards for doing well on them. It feels like family.
Review from Customer Support Dept
The credit union holds its core values very close to heart, helping grow the positive outlook and culture of the company.
Review from Customer Support Dept
What needs to change to make the company culture better?
I do not agree with the time-frame requirement that my area VP has put on promotions through the company.
Review from Customer Support Dept
What did you like most about the interview process?
They looked for the best fit for me and were kind and informative.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of America First Credit Union yet.
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What makes you most happy at work?
Helping my team have success.
Review from Customer Support Dept
Knowing that I am appreciated and valued by those directly above me, and higher up.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The biggest change I would like to see is a way for those less interested in front-line teller work to enter the loan side of the company.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of America First Credit Union yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of America First Credit Union yet.
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