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EMPLOYEE PARTICIPANTS: 659

TOTAL RATINGS: 5350

CEO: Robert Isom

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Robert Isom American Airlines CEO Rating

American Airlines' CEO, Robert Isom, has 473 employee ratings and a score of 64/100, placing them in the Bottom 35% of similar size companies on Comparably with 10,000+ Employees and Bottom 35% of other companies in Dallas. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at American Airlines rate Robert Isom higher than females, giving the CEO a score of 65/100.

Last updated months ago.

Where This Score Ranks American Airlines' CEO Rating

BOTTOM
35%
In the Bottom 35% of 1339 Similar Sized Companies on Comparably
BOTTOM
35%
In the Bottom 35% of 123 Nearby Companies in Dallas
5th
5th place versus 5 competitors rated on Comparably

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C-64 / 100

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American Airlines CEO Robert Isom Bio

Robert Isom is Chief Executive Officer of American Airlines Group and American Airlines, its principal subsidiary company. He also serves on the airline’s board of directors. Robert assumed the role of CEO in March 2022.

Robert served as President of American from 2016 to 2022. In that role he oversaw the airline’s commercial and operations activities. Prior to that, he served as Executive Vice President and Chief Operating Officer of American after holding those same positions at US Airways.

Prior to joining US Airways, Robert held senior executive finance, commercial, operations, strategy and international roles at GMAC, LLC, Northwest Airlines and America West Airlines. He started his career at The Procter & Gamble Company.

Robert is oneworld Alliance Governing Board Chairman, vice chair of the Airlines for America Board of Directors, and a member of the International Air Transport Association Board of Governors. He is also a member of the Airlink Governor’s Council.

Robert earned a Bachelor of Science in mechanical engineering and a Bachelor of Arts in English from the University of Notre Dame, as well as a Master of Business Administration from the University of Michigan.

Who Ranks American Airlines' CEO Rating the Highest?

Department - Communications 90/100

Tenure - 5 to 10 Years 80/100

Department - IT 79/100

Who Ranks American Airlines' CEO Rating the Lowest?

Experience - 3 to 6 Years 50/100

Department - Admin 56/100

Ethnicity - Asian or Pacific Islander 56/100

American Airlines CEO Robert Isom At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at American Airlines.

Based on 473 ratings, Robert Isom ranks right below Delta Air Lines' CEO, Ed Bastian.

American Airlines' CEO is highly regarded by the Communications department, employees who have been at the company 5 to 10 Years, and the IT department. However, employees with 3 to 6 Years experience, the Admin department, and Asian or Pacific Islander employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.