Aura Customer Support Department Employee Reviews | Comparably
Aura Claimed Company
Aura is one of the fastest growing online safety solutions for individuals and families. Whether you're protecting yourself, your kids or your aging loved ones, Aura can meet your needs at every stage of life. Customers trust Aura's simple interface to effortlessly safeguard the things they care about most. Through real-time monitoring and alerts, Aura helps detect and mitigate emerging online threats, such as scams, predators and cyberbullying. read more
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EMPLOYEE
PARTICIPANTS
229
TOTAL
RATINGS
6201

Aura Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are communicative and transparent.

Review from Customer Support Dept

They are very dedicated and passionate about their work

Review from Customer Support Dept

They are down to earth and speak to you as a person and not a number that works for them.

Review from Customer Support Dept

They are driven to make our company the best it can be in every way.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Aura yet.
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What is the best part about your compensation package?

Compensation Reviews

The salary is fair, and the bonus eligibility is excellent.

Review from Customer Support Dept

It's fair and comparable to other employers

Review from Customer Support Dept

Top of the line benefits, fair cash comp, and equity to keep everyone hungry

Review from Customer Support Dept

The PTO if I could use it more. I work way more than I should.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Aura yet.
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What are some of the best things about your team?

Team Reviews

They are knowledgeable and want to do the best thing for the company and our customers. They're highly motivated for our organization to be successful and they act that way every day.

Review from Customer Support Dept

There's trust and amazing teamwork!

Review from Customer Support Dept

Collaborative, passionate, everyone works hard

Review from Customer Support Dept

We are one big family and are always there to support each other.

Review from Customer Support Dept

We all have each other's backs.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Aura yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The culture is collaborative, and it's clear that everyone want the company to be successful.

Review from Customer Support Dept

We all take pride in the work we do

Review from Customer Support Dept

Really transparent, fast moving culture.

Review from Customer Support Dept

Never a wrong or bad idea and everyone is willing to try new things.

Review from Customer Support Dept

It is a welcoming environment

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Aura yet.
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What did you like most about the interview process?

Interviews Reviews

Company runs a 2-way process allowing you to interview them to ensure right fit for everyone

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My team is great, I enjoy working with them. The direction we're headed is very exciting, and it's clear how we can positively impact that direction.

Review from Customer Support Dept

Knowing that I make a difference

Review from Customer Support Dept

When I see results and can see how I am impacting the bigger picture as a whole of the company.

Review from Customer Support Dept

Being able to help other familiees.

Review from Customer Support Dept

My team! Such a great group of people

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Aura yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Aura yet.
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What would you most like to see improved at your company?

Outlook Reviews

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