BCD Travel CS Rep Employee Reviews
Briefly describe your overall experience at your company
Overall, BCD Travel is a great place to work, a place where you feel valued for your efforts.
Review from Customer Support Dept
I am very happy at BCD. I have been with the company for 15+ years and it feels like family.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
BCD Leadership Team cares about their employees and that means a lot during COVID. They have worked to do what is right for everyone.
Review from Customer Support Dept
I love working at BCD. During Covid I have felt that BCD was looking out for me and my co-workers and really cared about the tough decisions they have had to make.
Review from Customer Support Dept
Full transparency and care about the well bing of employees.
Review from Customer Support Dept
BCD Travel's leadership team truly cares about the well-being of their employees. They lead with integrity, courage and compassion. I am proud to be under their leadership.
Review from Customer Support Dept
There's always a clean communication regarding the company goals/strategies and BCD is also very foccused to care about all employees .
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of BCD Travel yet.
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What is the best part about your compensation package?
Seems fair comparing to other agencies.
Review from Customer Support Dept
I like that I am able to purchase additional vacation.
Review from Customer Support Dept
My salary and Vacation benefits
Review from Customer Support Dept
Surely the benefits, which includes extra values for daily meals and another extra for monthly supermarket expenses.
Review from Customer Support Dept
The benefits package includes everything I would hope for. Paid vacation, medical, dental, vision, 401k, short term, long term, life insurance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of BCD Travel yet.
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What are some of the best things about your team?
Everyone works together to find a solution, or resolve a client request.
Review from Customer Support Dept
We work well together. It is very collaborative.
Review from Customer Support Dept
Collaboration, respect and overall want to do the best for company and clients
Review from Customer Support Dept
We are always sharing new experiences/challenges faced with some clients, so everyone know what to do if the same happens in the future with another client.
Review from Customer Support Dept
Communication in a virtual world is very good. Teamwork is key and very good on this team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of BCD Travel yet.
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What is most positive about the culture and environment at your company?
The people, that manage to create an environment that you like being apart of.
Review from Customer Support Dept
I have a very good manager
Review from Customer Support Dept
From the top down, people care about each other and others success. This fosters an environment of collaboration.
Review from Customer Support Dept
All really good. Nothing specific to me mentioned
Review from Customer Support Dept
Work/life balance seems to be extremely good at BCD
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of BCD Travel yet.
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What did you like most about the interview process?
Providing details of the position, so you know what to expect.
Review from Customer Support Dept
In internal interviews they take your history at BCD into account
Review from Customer Support Dept
Understandinng the company and the role.
Review from Customer Support Dept
Variety of questions / knowledgments required
Review from Customer Support Dept
A relaxed, low pressure environment is established
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of BCD Travel yet.
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What makes you most happy at work?
Helping clients get what they need to be successful.
Review from Customer Support Dept
I like the feeling of accomplishment of a job well done
Review from Customer Support Dept
The people and clients I work with.
Review from Customer Support Dept
Knowing I am bringing value to my clients, while ensuring their travelers are safe and happy.
Review from Customer Support Dept
Having the opportunity of facing new challenges and learning new things every single day.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of BCD Travel yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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