BigID Customer Success Manager Employee Reviews

Amazing, exciting, marvellous, rockstar team members, effective management

Review from Customer Success Dept

Fast paced and growing company with a unique differentiator in the privacy market.

Review from Customer Success Dept

It's been a great ride so far and i think it's only going to get better!

Review from Customer Success Dept

So far my BigID experience has been nothing but positive. A great team tackling a great problem with a great product. There are certainly growing pains and plenty of work to be done, but with the positivity here, those challenges will be easily overcome.

Review from Customer Success Dept

There is continaul pressure to perform, but rather than a sweatshop, it is collaborative. The pace can be blinding, with product features and support systems ever-evolving. If you are skilled, productive, able to handle pressure, enjoy rewards and recognition, then this place is for you!

Review from Customer Success Dept

Partnership, communication, aggregator, innovative and leadership

Review from Customer Success Dept

BigID is a capable, nimble, well-funded software engineering enterprise that starts with founders who are technically solid and market-aware, driven by short and long-term visions. Management is open and trusting with employees, and product evolves quickly and is customer/market needs-driven.

Review from Customer Success Dept

There is a lot of transparency and the organization has clearly defined goals. Management has always been helpful, even for the smallest issues.

Review from Customer Success Dept

transparent - experienced - super smart - care about employees - efficient

Review from Customer Success Dept

We are a fast moving company in a quickly changing space. Our leadership team stays on top of these changes and lets all the employees know what is happening in the company.

Review from Customer Success Dept

Salary and bonus every quarter

Review from Customer Success Dept

Benefits here are the best you will find. This is a globally distributed enterprise, and for employees based in the USA, you will find no company with a more generous benefits plan with more options, none. It's astounding.

Review from Customer Success Dept

the work life balance is great

Review from Customer Success Dept

OTE potential and equity / options

Review from Customer Success Dept

Good salary package with good equity

Review from Customer Success Dept

Share everything happening between all

Review from Customer Success Dept

As a small team with much responsibility and significant impact on company succes, there is serious trust and high expectations. I believe this paradigm extends to other teams. Productivity levels here are very high, even for tech startups, and unproductive people will not survive here for long.

Review from Customer Success Dept

Everyone I've met at BigID is very friendly and has been very helpful any time I need assistance. The culture of the team is also great, I feel like I fit in and that I belong.

Review from Customer Success Dept

Friendly - smart- everyone works together well

Review from Customer Success Dept

Ability to work together and share information even during covid lockdown.

Review from Customer Success Dept

The culture is "work hard, play hard," with high expectations of mutual respect, trust and openness, customer and market needs focus, and personal and team technical capability, People expect results from others and are reckognized and rewarded for contribution.

Review from Customer Success Dept

There is a lot of positivity surrounding the product and it's capabilities. The team has "happy hour" sessions where we can come together and get to know each other better, which is good for comradery. There is a real feeling of "team" and not just "individual".

Review from Customer Success Dept

Work hard but have fun doing it

Review from Customer Success Dept

The people. Everyone loves their position and it shows.

Review from Customer Success Dept

Collaboration is the highlight l. Teams are sensitive to different geography and respect everyone's space

Review from Customer Success Dept

I like that the interviews are very conversational and less of an interrogation. I also like being able to get hands-on with the product.

Review from Customer Success Dept

spaced out interviews - lots of thoughtfulness

Review from Customer Success Dept

Everyone I interviewed with was very excited about the company and where it was going.

Review from Customer Success Dept

Straight, accurate and very friendly

Review from Customer Success Dept

Technical Lab, meetings with different departments.

Review from Customer Success Dept

The interview process has become better since I onboarded, but this is a difficult company to join, because everyone hired is expected to be excellent at what they are expected to do. This is not basic training and the learning curve is steep, with moving parts and self-management expected.

Review from Customer Success Dept

I am most happy at work by management openess to new and innovate ideas, and recognition of contributions, whether expected or not. I think these practices are woven into the cultural fabric here. The management team and HR are top-flight in and in my view, you won't find better leadership.

Review from Customer Success Dept

The ability to add value and provide improvements where I see gaps and have that met with excitement and encouragement.

Review from Customer Success Dept

laughing and fun banter while working

Review from Customer Success Dept

Daily challenges and constant learning.

Review from Customer Success Dept

Meeting teams , meeting customers,

Review from Customer Success Dept