
Very transparent and straightforward while being respectful
They love to reward employees for good work! They're devoted to giving costumers a good, smooth experience. Experiences vary shop to shop, but overall the company is very professional and the employees are fun to be around!
Our center has a leadership team that is actively visiting and making sure all issues are handled in a timely manner
My immediate leadership is great. Has helped me grow over the years and has really cheered me on.
they let you do your job
He loves to push me to be better
Very involved and active with the members of the team
Review from Operations Dept
When a mentor/team is respectful and doesn’t talk down to employee
Great on getting work into the shop and informing customers, poor on comunicating woth trchnicians and being on top of parts and materials needs
He stays on top of things
They try to do the best job possible
Regional manager is horrible, not a people person at all screams, yells and cusses at people
Personal contacts. They want me to be happy and be better each day. They allow me to lead, learn from my mistkes without fear of being fired and help me progress
They seem to be friendly, they are optimistic and great to work with.
Nothing, they do nothing to help the workers Call center still has the same issues as 4 years ago when this company took over Constantly giving empty promises
Review from Product Dept
Nothing, they are unresponsive. Unprofessional, and unwilling to take opinions of the people that have actually done the job, and have done the job for many many years. Very upsetting and discouraging, i have zero faith in the so called """"leadership team""""
Loved my GM and district but never saw to anyone above that and usually my feeling was always they really just do not care how much a location was hurting on workers they just wanted numbers. So you get paid for one job but you are doing 3 or more types of jobs to a low staff from people leaving
I can't really say much
The are completely out of touch with the way things work.
All around good people who work hard to help each other.
Review from Sales Dept
Knowing that there teamates have families too and would love to be able to feed there families . To much favotitism and drama allowed
Review from Operations Dept
A better manager in the building.
Learn to take responsibility for their actions. They deflect poor pay practices on managers at the centers.
Everything in the books honestly
Taking action when incidents are reported. They need to stop forcing good workers to compensate for the actions of bad workers. They should also put quality and customer satisfaction over pushing volume so they get a fat bonus.
Not be two faced with actions/words.
They are not approachable at all.
Review from Admin Dept
Excepted what is finished and not pushing unsafe cars out door at end of month
More engagement with team members
Be fair with everyone, be more respectful towards works, and just lead the shop better
Better accountability, more team effort to get the nasics done
Reaching out and talking with employees
Not being discriminative and to get better teammate support. They claim to care but its a trap so they can weed you out.
Review from Admin Dept
Being interested in their employees and not just the numbers
It's stretched to thin at this point with alot of weight on the director. You need more people, assistants, HR, training, but most of all organizational change with care.
Communication transparent tell the truth
Do you have people that are on a level playing ground and not think that they're better than you
Nobody understands how to run a body shop or how to lead a team . The manager does not want employees to make money because he does not like his salary. So he witholds work deom techs
Everything that has to do with leadership
Treat all employees equally cause they do not