Cogent Communications Culture | Comparably
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Cogent Communications Claimed Company
Our innovative, facilities-based network spans across North America, across the Atlantic throughout Europe, and across the Pacific to Asia read more
EMPLOYEE
PARTICIPANTS
64
TOTAL
RATINGS
628

Cogent Communications Company Culture

Cogent Communications Culture

This score is derived from employee ratings & reviews
2.8/5
Cogent Communications' Overall Culture is rated D+

Top Rated Culture Dimensions

Cogent Communications CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Dave Schaeffer Cogent Communications' CEO
Dave Schaeffer
53 /100

Diversity at Cogent Communications

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Diverse employees at Cogent Communications have rated Retention, CEO Rating, and Manager as the highest categories they have scored

Women at Cogent Communications

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Cogent Communications have rated Manager, Leadership, and Executive Team as the highest categories they have scored

Cogent Communications eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-45

Cogent Communications employees are -45% more likely to recommend Cogent Communications as a great place to work

13%Promoters
29%Passives
58%Detractors

Working at Cogent Communications

Working at Cogent Communications is rated below average by 64 employees, across various culture dimensions. Cogent Communications employees rate Office Culture highest among all categories, and think that CEO Rating and Perks And Benefits have the most room for improvement, putting Cogent Communications’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Cogent Communications was rated by employees.

Overall Company Culture at Cogent Communications

D+

Overall Company Culture at Cogent Communications is rated D+

Last updated months ago

Bottom
25%

Cogent Communications ranks in the Bottom 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 64 Employees

View Results
0
20
40
60
80
100
Sales
70
Sales70

Cogent Communications Employee Reviews

Out of 63 Cogent Communications employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Cogent Communications improve their work culture.

73%
27%
Positive Reviews73%
Constructive Feedback27%

Positive Reviews From Cogent Communications Employees

  • What did you like most about the interview process?
    short, no background checks, 2 steps only
  • What makes you most happy at work?
    my colleagues, weekends, vacation and holidays
  • What are some of the best things about your team?
    Solidarity in the mission, going through the same grind

Constructive Feedback From Cogent Communications Employees

  • What needs to change to make the company culture better?
    remote work - more effective leadership
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Double the pay. Pay commissions honestly.
  • What's going wrong and how can it be improved?
    Keep smiling jobless, not that know everything about

Cogent Communications Company Information

Cogent Communications Mission, Vision & Values

Cogent Communications Mission Statement

Our innovative, facilities-based network spans across North America, across the Atlantic throughout Europe, and across the Pacific to Asia

Cogent Communications Vision Statement

We have become widely recognized as one of the largest carriers of Internet traffic in the world.

Cogent Communications Values

  • Diversity
  • Customer
  • Prices
  • Communications
HeadquarterUnited States of America
Websitewww.cogentco.com

Cogent Communications Competitors

Cogent Communications competitors include Verizon, Level 3 Communications, Cable One, and Zayo Group. Cogent Communications ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Cogent Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Verizon's Logo
    Verizon
    3.8/5
  2. #2
    Level 3 Communications' Logo
    Level 3 Communications
    3.0/5
  3. #3
    Cogent Communications' Logo
    Cogent Communications
    2.8/5
  4. #4
    Cable One's Logo
    Cable One
    2.5/5
  5. #5
    Zayo Group's Logo
    Zayo Group
    2.4/5
A Day in the Life
A Day in the Life
Cogent Communications employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Cogent Communications report the work pace is comfortably fast
Work Pace
A Day in the Life
86% of Cogent Communications employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Cogent Communications employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
54% of Cogent Communications employees call their work environment positive
Environment

Cogent Communications Employees

64 employees at Cogent Communications have reviewed Cogent Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 64 Cogent Communications employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cogent Communications are not very pleased with their total compensation at Cogent Communications, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cogent Communications are generally satisfied with their team. 64 Participants grade the quality of their coworkers a C. The majority believe the meetings at Cogent Communications are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cogent Communications believe the environment at Cogent Communications is positive. Most Participants believe the pace of work at Cogent Communications is comfortably fast. About 73% of the employees at Cogent Communications work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cogent Communications are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cogent Communications - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cogent Communications KPIs and OKRs

Employees’ understanding of Cogent Communications' KPIs and OKRs is essential for its success. Out of 3 Cogent Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Cogent Communications CEO & Leadership

Cogent Communications CEO - Dave Schaeffer

Dave Schaeffer Cogent Communications' CEO
53 /100

Cogent Communications’s CEO Dave Schaeffer started in this role in 1999. Dave’s approval rate is lower compared to CEOs at similar sized companies, putting Dave in the Bottom 10% of all CEOs of similar-sized companies on Comparably. Dave Schaeffer’s employees rank Cogent Communications in the Top 35% for Office Culture, in the Top 50% for Manager, and in the Bottom 45% for Team. Schaeffer is generally unpopular with Cogent Communications employees, but ranks especially low with Caucasian employees. However, Female employees have a slightly more favorable view of the CEO. When compared to Cogent Communications’s competitors, Dave Schaeffer ranks below both Cable One CEO Julie Laulis and Verizon CEO Hans Vestberg.

Cogent Communications Leadership

The Cogent Communications Executive Team is rated a “D+” and led by CEO Dave Schaeffer, Chief Information Officer Kyle Bacon, and Vice President, Revenue Operations Andrew Ritwo

  • Dave Schaeffer  CEO / President

    Dave Schaeffer CEO / President

    Dave Schaeffer serves as the CEO / President of Cogent Communications.

  • Kyle Bacon Chief Information Officer

    Kyle Bacon serves as the Chief Information Officer of Cogent Communications. Kyle started at Cogent Communications in... read more

  • Andrew Ritwo Vice President, Revenue Operations

    Andrew Ritwo serves as the Vice President, Revenue Operations of Cogent Communications. Andrew started at Cogent... read more

  • Michael Kalina Vice President of Sales

    Michael Kalina serves as the Vice President of Sales of Cogent Communications. Michael started at Cogent Communications... read more

  • Jackie Baker Executive

    Jackie Baker serves as the Executive of Cogent Communications. Jackie started at Cogent Communications in October of... read more

Cogent Communications Salaries

How much does Cogent Communications pay?

How much do people at Cogent Communications get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cogent Communications is $92,861, or $44 per hour, while the estimated median salary is $101,693, or $48 per hour.

At Cogent Communications, the highest paid job is a Sales Manager at $123,080 annually and the lowest is a CS Rep at $44,821 annually. Average Cogent Communications salaries by department include: Communications at $72,840, Admin at $54,619, Operations at $85,463, and Business Development at $96,120. Half of Cogent Communications salaries are above $101,693.

33 employees at Cogent Communications rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 102 ratings) while 32 employees at Cogent Communications rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 33 ratings).

Last updated months ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$99k
$99k33rd Percentile
50th Percentile
$145k
$145k50th Percentile
67th Percentile
$196k
$196k67th Percentile
83rd Percentile
$258k
$258k83rd Percentile
100th Percentile
$263k
$263k100th Percentile
$92,861*
Average Compensation
$101,693*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cogent Communications Salaries by Department

Explore Cogent Communications Salaries

Diversity & Inclusion at Cogent Communications

Diverse employees at Cogent Communications score the company 66/100 across various culture categories, placing Cogent Communications in the Bottom 40% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cogent Communications across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 71/100
Department - Sales
Diverse Employees 67/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Cogent Communications Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Cogent Communications PTO

Cogent Communications' PTO and Vacation policy typically gives 15-20 days off a year.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cogent Communications Careers

Cogent Communications Jobs

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H1B Visa

In 2019, Cogent Communications applied for 4 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

4
Total Applied
  • 100% Granted (4 out of 4)
  • 0% Denied ( out of 4)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Cogent Communications Know You Want To Work There

Overview of Candidates Interested in Cogent Communications on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Minneapolis
100%

Frequently Asked Questions regarding Cogent Communications

Who is the CEO of Cogent Communications?

Cogent Communications CEO is Dave Schaeffer, their score by employees is 53

What is Cogent Communications eNPS?

The eNPS for Cogent Communications is -45

What is the salary for Editor in Cogent Communications?

Editor average salary in the US is 73k

What are the salaries in the Business Development in Cogent Communications?

The average salaries for Business Development in Cogent Communications is 96k

Who are Cogent Communications competitors?

Cogent Communications main competitors are Verizon, Level 3 Communications, Cable One, Zayo Group

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