

Diverse employees at Cogent Communications have rated Retention, CEO Rating, and Manager as the highest categories they have scored
Women at Cogent Communications have rated Manager, Leadership, and Executive Team as the highest categories they have scored
Cogent Communications employees are -46% more likely to recommend Cogent Communications as a great place to work
| 13% | Promoters |
|---|---|
| 28% | Passives |
| 59% | Detractors |
Working at Cogent Communications is rated below average by 66 employees, across various culture dimensions. Cogent Communications employees rate Manager highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Cogent Communications’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Cogent Communications was rated by employees.
Overall Company Culture at Cogent Communications is rated D
Last updated a month ago
Cogent Communications ranks in the Bottom 20% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Out of 67 Cogent Communications employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Cogent Communications improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
What are some of the best things about your team?Solidarity in living under such poor leadership
What did you like most about the interview process?short, no background checks, 2 steps only
What makes you most happy at work?my colleagues, weekends, vacation and holidays
What would you improve about your company's interview process?They will hire anyone who applies, the reputation is so bad that no one with knowledge of this industry applies
What's going wrong and how can it be improved?lack of flexibility and poor handling of technical support tickets
Why do you feel undervalued and what would make you feel better about your compensation?Quotas are way too high so less than 10% of the sales force reach targets, the rest won't. Since no one makes quota, no one gets commissions so the comp plan is vapor ware
Our innovative, facilities-based network spans across North America, across the Atlantic throughout Europe, and across the Pacific to Asia
We have become widely recognized as one of the largest carriers of Internet traffic in the world.
| Headquarter | United States of America |
|---|---|
| Website | www.cogentco.com |
Cogent Communications competitors include Verizon, Level 3 Communications, Cable One, and Zayo Group. Cogent Communications ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Cogent Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

66 employees at Cogent Communications have reviewed Cogent Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 66 Cogent Communications employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Cogent Communications are not very pleased with their total compensation at Cogent Communications, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Cogent Communications are generally satisfied with their team. 66 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Cogent Communications are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Cogent Communications believe the environment at Cogent Communications is positive. Most Participants believe the pace of work at Cogent Communications is comfortably fast. About 74% of the employees at Cogent Communications work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Cogent Communications are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Cogent Communications' KPIs and OKRs is essential for its success. Out of 3 Cogent Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Cogent Communications’s CEO Dave Schaeffer started in this role in 1999. Dave’s approval rate is lower compared to CEOs at similar sized companies, putting Dave in the Bottom 10% of all CEOs of similar-sized companies on Comparably. Dave Schaeffer’s employees rank Cogent Communications in the Top 50% for Manager, in the Bottom 45% for Team, and in the Bottom 35% for Environment. Schaeffer is generally unpopular with Cogent Communications employees, but ranks especially low with employees with Over 10 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to Cogent Communications’s competitors, Dave Schaeffer ranks below both Cable One CEO Julie Laulis and Verizon CEO Hans Vestberg.
The Cogent Communications Executive Team is rated a “D” and led by CEO Dave Schaeffer, Chief Information Officer Kyle Bacon, and Vice President, Revenue Operations Andrew Ritwo
Dave Schaeffer CEO / President
Dave Schaeffer serves as the CEO / President of Cogent Communications.
Kyle Bacon Chief Information Officer
Kyle Bacon serves as the Chief Information Officer of Cogent Communications. Kyle started at Cogent Communications in... read more
Andrew Ritwo Vice President, Revenue Operations
Andrew Ritwo serves as the Vice President, Revenue Operations of Cogent Communications. Andrew started at Cogent... read more
Michael Kalina Vice President of Sales
Michael Kalina serves as the Vice President of Sales of Cogent Communications. Michael started at Cogent Communications... read more
Jackie Baker Executive
Jackie Baker serves as the Executive of Cogent Communications. Jackie started at Cogent Communications in October of... read more
How much do people at Cogent Communications get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cogent Communications is $92,861, or $44 per hour, while the estimated median salary is $101,693, or $48 per hour.
At Cogent Communications, the highest paid job is a Sales Manager at $123,080 annually and the lowest is a CS Rep at $44,821 annually. Average Cogent Communications salaries by department include: Design at $80,207, Operations at $85,463, Communications at $72,840, and Finance at $73,930. Half of Cogent Communications salaries are above $101,693.
34 employees at Cogent Communications rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 105 ratings) while 33 employees at Cogent Communications rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 34 ratings).
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $99k | $99k | 33rd Percentile |
50th Percentile $145k | $145k | 50th Percentile |
67th Percentile $196k | $196k | 67th Percentile |
83rd Percentile $258k | $258k | 83rd Percentile |
100th Percentile $263k | $263k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Cogent Communications score the company 66/100 across various culture categories, placing Cogent Communications in the Bottom 40% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cogent Communications across various culture dimensions.
Cogent Communications' PTO and Vacation policy typically gives 0-10 days off a year.

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In 2019, Cogent Communications applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Minneapolis | 100% |
|---|
Who is the CEO of Cogent Communications?
Cogent Communications CEO is Dave Schaeffer, their score by employees is 52
What is Cogent Communications eNPS?
The eNPS for Cogent Communications is -46
What is the salary for Financial Analyst in Cogent Communications?
Financial Analyst average salary in the US is 81k
What are the salaries in the Design in Cogent Communications?
The average salaries for Design in Cogent Communications is 80k
Who are Cogent Communications competitors?
Cogent Communications main competitors are Verizon, Level 3 Communications, Cable One, Zayo Group