A+
86/100
Columbia Hospitality Claimed Company
OUR ENTREPRENEURIAL SPIRIT
IS ALIVE AND WELL
We'll try just about anything once. This entrepreneurial spirit is how Columbia Hospitality got its start. As a trusted partner of the Port of Seattle, having planned and executed many events for them, they asked Columbia CEO and Founder, John Oppenheimer, if he knew anyone who would be a good operator for the soon-to-be-built Bell Harbor International Conference Center. Having no management experience, naturally, John said, “Yes, US!” When asked why, his response was, “Because we’ve never done it before, but no one knows what your clients want better than us!”
We got the job, and we still have that job decades later.
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Columbia Hospitality Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Columbia Hospitality thinks outside the box when providing benefits. There are the regular benefits like health insurance, 401K, Incentives... but they also do a great job providing access to other benefits like gym memberships, pet insurance, discounts on hotel stays and much more.
Review from Admin Dept
The ability to take time off when I want it
Review from Operations Dept
Not sure at this time.
Review from Operations Dept
Great medical, dental, vision coverage!
Review from HR Dept
Above market, always improving with yearly trends
Review from Executive Dept
Unlimited PTO, phone reimbursement. Paid holidays
Review from Admin Dept
Bonus, healthcare and 401k programs
Market competitive wages, company travel perks, parking, incentives,
Review from HR Dept
It is fair for the market.
Review from Finance Dept
The opprtunity to bonus based on personal performance
Review from Executive Dept
That there is always room for growth and for raises
Review from HR Dept
It's all inclusive, covers everything you would need for a good work, life balance.
Review from Executive Dept
Me siento agradecida y feliz
Review from Customer Support Dept
Having the company be involved with adding to benefits
Review from Operations Dept
Compensation is in-market and reviewed appropriately based on several variables, which I am grateful for!
Review from HR Dept
The PTO accrual rate is great, and I love being able to get a discount to stay at other Columbia properties.
Review from Operations Dept
medical insurance and dental insurance
Review from Operations Dept
It is pretty standard, but good.
Review from HR Dept
competitive wage, cell phone reimbursement and yearly bonus
Review from HR Dept
Medical! I had a issue come up this year and I am amazed by my coverage. My out of pocket has been very manageable
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We are never given reviews, managers rarely talk to us other than to complain. As for compensation, a raise is needed every position, the list of tasks that we do grows daily but not our pay.
Review from Customer Success Dept
Not paying all managers the same.
Review from Executive Dept
More salary transparency throughout the company and more standardization around merit increase.
Review from Sales Dept · See Columbia Hospitality's Response
Believe in your own values. Treat everyone even the team members that are below you with care and appreciation. The higher ups never talk to workers. I can be let go to lack of knowledge on your end. I see it time and time again here
Review from Customer Success Dept · See Columbia Hospitality's Response
I feel undervalued because ive been told many times how great i am but i am not wver rewarded or even thanked or appreciated. Our gm plays favorites and loves other privledged people but looks down on anyone else
Review from Operations Dept · See Columbia Hospitality's Response
better benefits, opportunity for growth, higher pay than minimum state requirements for salary managers
Review from Admin Dept · See Columbia Hospitality's Response
ESOP, Training budget, Quarterly bonuses, Tuition reimbursement
Review from Admin Dept
I worked 3-4 positions and was paid for 1 at 15hr considering I was running the front desk, cleaning and inspecting rooms, laundry, and grounds 17-18hr would have been appropriate
Review from Customer Support Dept · See Columbia Hospitality's Response
I don't necessarily feel undervalued, however in this economy the highest "compensation" to ever make me or people feel good is money. I would like to afford regular things such as a car and a house, to not be able to does make me feel undervalued. Maybe not by columbia hospitality but in society.
Review from Customer Success Dept
Most Front desk agents in California make anywhere from 18-20$ an hour... I've been at PMR for a couple of years now and have recieved a "raise" once. Management says its because we get incentives. Incentives aren't like tips. Also being "full time" and no one having full time hours is a bummer
Review from Operations Dept · See Columbia Hospitality's Response
As a whole not as an individual.i believe with today's economic standing and they work we do at our hotel we are definitely under paid especially with omg standards we uphold daily.yes I believe we all deserve raises.
Review from Customer Success Dept
Response from Columbia Hospitality
At Columbia Hospitality, we are committed to reviewing and aligning our compensation packages with industry standards and economic conditions. Please rest assured that your concerns are on our radar, and we are actively working on ways to enhance.
I feel I'm doing 2 jobs for the price of one.
Review from Customer Success Dept
Tips should be given to each emploeyee not equalled. And it shouldnt be taxed. We dont get paud enough and shouldnt have to get taxed on top of our tips.
Review from Operations Dept · See Columbia Hospitality's Response
My wage has not been consistent with inflation. Also, the tipshare distribution could use a review.
Review from Operations Dept · See Columbia Hospitality's Response
Salary is not compatible with Cost of Living
Review from Sales Dept · See Columbia Hospitality's Response
At Columbia hospitality, we strive for five star hospitality. We want our guest to come in and feel special, meanwhile I'm getting paid a lot less than what I feel I bring to the table.
Review from Sales Dept
Pay increases to offset inflation and to reward high performance. More affordable healthcare options with fitness/well being benefits.
Review from Sales Dept · See Columbia Hospitality's Response
Coming back from COVID, the management roles are now very redefined. As a front office manager, I wear a lot of hats and do more than a standard FOM would do before COVID in my opinion. However, I am not paid any differently for extra responsibilities. It is the art of simply "paying my dues"
Review from Operations Dept · See Columbia Hospitality's Response
It's hard to understand how CH won "Best Company For Women" without offering paid maternity leave.
Review from Marketing Dept · See Columbia Hospitality's Response
I feel overworked, underpaid, and underappreciated. I would love a four-day work week/summer Friday schedule, unlimited PTO, and better hospitality perks that I could actually take advantage of with adequate time off.
Review from Marketing Dept · See Columbia Hospitality's Response
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