Columbia Hospitality Claimed Company
OUR ENTREPRENEURIAL SPIRIT
IS ALIVE AND WELL
We'll try just about anything once. This entrepreneurial spirit is how Columbia Hospitality got its start. As a trusted partner of the Port of Seattle, having planned and executed many events for them, they asked Columbia CEO and Founder, John Oppenheimer, if he knew anyone who would be a good operator for the soon-to-be-built Bell Harbor International Conference Center. Having no management experience, naturally, John said, “Yes, US!” When asked why, his response was, “Because we’ve never done it before, but no one knows what your clients want better than us!”
We got the job, and we still have that job decades later.
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It started off great. But the lack of accountability, the favoritsm, the inequality, the traumatic security issues, the complete lack of support from the gm because hes so scared of admitting people he hired cant do their jobs he does them for them
What is most positive about the culture and environment at your company?
I am by far the most positive force in the building
What are some of the best things about your team?
Most managers actually care, have the expertise, support one another, etc. however our f&b manager takes no accountability whatsoever.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because ive been told many times how great i am but i am not wver rewarded or even thanked or appreciated. Our gm plays favorites and loves other privledged people but looks down on anyone else
What does the leadership team need to get better at?
Our gm needs to actually listen to opinions and set aside his pride and admit when hes wrong. Help people grow instead of creating some bs position then trying to act like our raises are so grest but then pay only 1000 less anually to a new role. Total slap in the face. And im "on the fast track" ha
Response from Columbia Hospitality
Thank you for taking the time to share your feedback, we genuinely value your input. We are all about teamwork and constantly getting better, so hearing from you helps us do just that.
After reviewing your comments, we want you to know we are taking them seriously. It's tough to hear about any issues like lack of accountability, favoritism, or feeling unsupported. Your perspective is super important to us, and we're committed to sorting out these concerns ASAP.
If you're up for it, we'd love to chat more about your feedback. Getting a deeper understanding will really help us make things right. Please reach out to Jenne Oxford, our Senior VP, at [email protected], and we'll set up a time that suits you.
Regarding the positive aspects you mentioned about the culture and environment, we're glad to hear that you feel you are making a positive impact in the workplace and that most managers demonstrate care, expertise, and mutual support. However, we acknowledge the need for accountability and fairness across all levels.
Thanks again for being open with us. Creating a supportive and inclusive workplace is a top priority, and your feedback helps us get there. Looking forward to connecting and making things better together!
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