Columbia Hospitality Customer Support Department Employee Reviews

Me siento muy contenta trabajando en este trabajo, lo Consideró como mi segunda cas

Review from Customer Support Dept

I've been at this property for 11 years and it's always been good, but better since chi came in

Review from Customer Support Dept

Honestly it was a joke. Anything that was suggested to elevate the customer experience as shot down. Anything to make our jobs easier like actually using housekeeping task lists was shot down. Need to talk to the manager on Saturday or Sunday get ready to get chewed out you don't bother her.

Review from Customer Support Dept · See Columbia Hospitality's Response

I think that working here is the best possible place to work in hospitality. Coworkers are great. The communication and camaraderie is stellar and you truly feel like you are a part of a team and part of something bigger than yourself. Just knowing you can add extra sunshine to others is golden.

Review from Customer Support Dept

I do not have any complaints, everything seems really good

Review from Customer Support Dept

Que nos tomen en cuenta

Review from Customer Support Dept

That the live the example they strive to set

Review from Customer Support Dept

I like that everyone is always just trying to make the experience better for guests. I love that there is always a lean towards positivity and productivity without the inclination to dwell on mishaps because mishaps can happen, miscommunication can happen but a positive and corrective attitude wins.

Review from Customer Support Dept

Really communicative, always asking is everything okay, supportive and really reliable

Review from Customer Support Dept

They listen and respond to my needs and are very welcoming.

Review from Customer Support Dept

Communication for one I was laid off after 2months despite being told the property was staying open during the renovation and was given 17days to find a new job. With no guarantee of a position once it's reopened that's a terrible way to treat your employees

Review from Customer Support Dept · See Columbia Hospitality's Response

Me siento agradecida y feliz

Review from Customer Support Dept

The price match 401k. I've only been with chi for 4 years or so but I already have 34k in my 401k.

Review from Customer Support Dept

I think the hourly pay is very competitive, especially in the town that we live in. I wish there was some way that part-time employees were offered health benefits and more in the sense that just because we are part-time employees, doesn't mean we aren't extremely invested in the company as well.

Review from Customer Support Dept

I like every single thing about it

Review from Customer Support Dept

I have yet to sigh up for them

Review from Customer Support Dept

I worked 3-4 positions and was paid for 1 at 15hr considering I was running the front desk, cleaning and inspecting rooms, laundry, and grounds 17-18hr would have been appropriate

Review from Customer Support Dept · See Columbia Hospitality's Response

Muy trabajadores y disponibles para realizar el trabajo, lo mejor es ser positivo siempre y un buen equipo hace la diferencia

Review from Customer Support Dept

We work well together and all get along

Review from Customer Support Dept

Some of the best things about my team members/co-workers are that everyone strives to do the best that they can. There is no time or room for indifference and apathy in this kind of work environment, it's such a fast-paced, guest-oriented workplace, there is always something to do to better things.

Review from Customer Support Dept

Always help me learn new stuff, everybody is kind and so profesional. The atmosphere is always good.

Review from Customer Support Dept

Everyone is friendly and willing to help.

Review from Customer Support Dept

One can't focus to save her life but gets tasked with the most then forgets half another threatens to pepper spray anyone he feels is or will be a problem one can't see and cleans rooms.... do I need to continue

Review from Customer Support Dept · See Columbia Hospitality's Response

Show up on time, take initiative to learn more about the job.

Review from Customer Support Dept

Que nos respetamos como equipo

Review from Customer Support Dept

We pulled together to support each other

Review from Customer Support Dept

The most positive thing about the culture and environment at the company is everyone is very welcoming, non-judgemental. It's about putting personal issues and feelings at the door and just focusing on work and how to make it the best hospitality environment for our guests as possible.

Review from Customer Support Dept

The most positive thing about environment is that its always clean and tidy. Everything is in its place. I love the culture in the hotel.

Review from Customer Support Dept

Access to further job training

Review from Customer Support Dept

Promote based on work ethic not personal relationships. Schedule based off work ethic and ability to complete tasks not based off personal relationships. Communicate early and effectively and preciesly. Pay more!

Review from Customer Support Dept · See Columbia Hospitality's Response

Empezar el día con una

Review from Customer Support Dept

Satisfaction of a good job well done

Review from Customer Support Dept

My absolute favorite thing is interacting with friendly guests and their cute dogs, I'm a huge animal lover and advocate so the fact that it is a dog-friendly hotel makes the ambiance and experience for us working there and guests staying there feel just that much more special than other places.

Review from Customer Support Dept

Being able to help other people and make them feel always welcome and appriciated.

Review from Customer Support Dept

The residents I have met have all been so kind and helpful.

Review from Customer Support Dept

Manager is negligent and rude to staff. There is no consistency to the scheduling or assigned duties. The only fix is to start over with a new manager and structure

Review from Customer Support Dept · See Columbia Hospitality's Response