Columbia Hospitality Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
The mentoring skills are of exceptional quality
Review from Operations Dept
Their actions convey that my opinion matters. Their approach to the project at hand is that we work in it as a team. They have moved past titles and office locations to work as a team to do a great job together.
Review from Operations Dept
They are transparent, caring and supportive!
Review from Operations Dept
I admire the company's work ethic and collaborative spirit.
Review from Operations Dept
There willingness to look beyond the environment of people and select individuals who will add to the core values of the company.
Review from Operations Dept
What does the leadership team need to get better at?
Our gm needs to actually listen to opinions and set aside his pride and admit when hes wrong. Help people grow instead of creating some bs position then trying to act like our raises are so grest but then pay only 1000 less anually to a new role. Total slap in the face. And im "on the fast track" ha
Review from Operations Dept · See Columbia Hospitality's Response
Management for the most part is helpful now. Our new front desk manager is hands on and helps us a lot as we need it. I think in general upper mangement is too worried about saving the company money. Not about keeping their employees happy or keeping them.
Review from Operations Dept · See Columbia Hospitality's Response
Integrity is non-existent from the leadership team. Additionally, it's clear that personal relationships and social status are substantially more valued than job performance. The double standards resulting from this may even present a liability for Columbia Hospitality.
Review from Operations Dept · See Columbia Hospitality's Response
What is the best part about your compensation package?
The ability to take time off when I want it
Review from Operations Dept
Not sure at this time.
Review from Operations Dept
Having the company be involved with adding to benefits
Review from Operations Dept
The PTO accrual rate is great, and I love being able to get a discount to stay at other Columbia properties.
Review from Operations Dept
medical insurance and dental insurance
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because ive been told many times how great i am but i am not wver rewarded or even thanked or appreciated. Our gm plays favorites and loves other privledged people but looks down on anyone else
Review from Operations Dept · See Columbia Hospitality's Response
Most Front desk agents in California make anywhere from 18-20$ an hour... I've been at PMR for a couple of years now and have recieved a "raise" once. Management says its because we get incentives. Incentives aren't like tips. Also being "full time" and no one having full time hours is a bummer
Review from Operations Dept · See Columbia Hospitality's Response
Tips should be given to each emploeyee not equalled. And it shouldnt be taxed. We dont get paud enough and shouldnt have to get taxed on top of our tips.
Review from Operations Dept · See Columbia Hospitality's Response
My wage has not been consistent with inflation. Also, the tipshare distribution could use a review.
Review from Operations Dept · See Columbia Hospitality's Response
Coming back from COVID, the management roles are now very redefined. As a front office manager, I wear a lot of hats and do more than a standard FOM would do before COVID in my opinion. However, I am not paid any differently for extra responsibilities. It is the art of simply "paying my dues"
Review from Operations Dept · See Columbia Hospitality's Response
What are some of the best things about your team?
We all get along very well and help each other out
Review from Operations Dept
The positive environment that is created.
Review from Operations Dept
We treat each other as family
Review from Operations Dept
Willing to go the extra mile for one another
Review from Operations Dept
We are more than a team. We are family, and everyone jumps in to help each other when we need it.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
We focus on having fun. It is really important to make that a key initiative at a workplace.
Review from Operations Dept
That the officers make their rounds and speak to the team.
Review from Operations Dept
Various individuals with various backgrounds but all are included.
Review from Operations Dept
The environment at Columbia is team-oriented. They make sure we are revenue focused, but they don't forget about taking care of team members.
Review from Operations Dept
Our individuals that i work with
Review from Operations Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
That I got the opportunity to meet senior leaders.
Review from Operations Dept
The opportunity to meet so many team members
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The people and the beauty of the property
Review from Operations Dept
The goals to collectively grow the company to a large extent on its reputation as a company of good people
Review from Operations Dept
Knowing I did a job well done that contributes to the success of the comoany
Review from Operations Dept
I get to give our guests a personal and unique experience.
Review from Operations Dept
the guests...team members and the daily challenges
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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