Credit Karma – Awful Customer service. They've locked me out of all of my money for over two weeks told me I cannot talk to the people that are handling my account. Asked me to send documents that I've sent five or six times over and over. Won't tell me what I can do to get my account unlocked.Don't bank with them | Comparably
Comparably

Credit Karma – Awful Customer service. They've locked me out of all of my money for over two weeks told me I cannot talk to the people that are handling my account. Asked me to send documents that I've sent five or six times over and over. Won't tell me what I can do to get my account unlocked.Don't bank with them

Comparably Awards
Credit Karma Claimed Company
Credit Karma is a web and mobile-based platform that allows users to monitor and evaluate their credit and financial status in the United States. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
294
TOTAL
RATINGS
5400

Awful Customer service. They've locked me out of all of my money for over two weeks told me I cannot talk to the people that are handling my account. Asked me to send documents that I've sent five or six times over and over. Won't tell me what I can do to get my account unlocked.Don't bank with them

Other Employee Reviews for Credit Karma

What is most positive about the culture and environment at your company?

Work-life balance is genuinely important to most people and generally exists for most

Environment review from Marketing Dept
What does the leadership team need to get better at?

Eliminate mid level managers

Leadership review from Engineering Dept
What does the leadership team need to get better at?

Stop promoting unqualified people just because they've been around longer.

Leadership review
What does the leadership team need to get better at?

Mid management here is a joke. Some managers hired when the company was smaller have no idea about management.

Leadership review
What does the leadership team need to get better at?

Does not take risks necessary to "win"

Leadership review from Product Dept

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