Cross Country Healthcare – My overall experience has been less than expected. I thought a company the size of Cross Country would been company culture, better process workflow, much more reliable resources, etc. I've been thoroughly disappointed with Cross Country. | Comparably

Cross Country Healthcare – My overall experience has been less than expected. I thought a company the size of Cross Country would been company culture, better process workflow, much more reliable resources, etc. I've been thoroughly disappointed with Cross Country.

Cross Country Healthcare Claimed Company
Cross Country is a pioneering and innovative provider of market-leading workforce solutions and healthcare staffing services. read more
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EMPLOYEE
PARTICIPANTS
677
TOTAL
RATINGS
19708

My overall experience has been less than expected. I thought a company the size of Cross Country would been company culture, better process workflow, much more reliable resources, etc. I've been thoroughly disappointed with Cross Country.

What is most positive about the culture and environment at your company?

Interacting with my coworkers is the most positive part of my day. We're constantly met with system challenges, inadequate information and lack of communication continue to be huge pitfalls.

What's going wrong and how can it be improved?

Communication from the top down on a regular basis and when important changes in the organization are made would be nice. Also, providing us with reliable resources that help streamline our workday would be very helpful.

Why do you feel undervalued and what would make you feel better about your compensation?

The benefit cost passed on to employees is too high for the size of the company, annual pay is too low for the amount of work required, and annual raises are embarrassing especially when we're asked to work long hours, weekends, etc.

What does the leadership team need to get better at?

For starters, listening to employees that are in the weeds doing the work would be very beneficial to the various teams and our clients. Secondly, truly investing in employees and showing that they mean something to the company is a must or the turnover is going to continue.

What are some of the best things about your team?

My coworkers are always willing to jump in and help one another out. We support each other and are always willing to cover one another's work on short notice, but it seems that this willingness goes unnoticed by our leaders. Instead it's always met with ways that we should push and do more.

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