Meet our new CEO, Karen S. Lynch!
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On your feet constantly, getting yelled at by customers for most of the day, having to make cold calls that no one wants
What does the leadership team need to get better at?
Paying their employees competitive wages and with competitive hours.
What's going wrong and how can it be improved?
Create an atmosphere in which customers do not feel it's their right to yell at employees.
What needs to change to make the company culture better?
It's not company culture per se, it's the fact that we have to interact with demanding customers.
Why do you feel undervalued and what would make you feel better about your compensation?
Everyone in the pharmacy is well aware that other pharmacies pay more for the same position, including CPhT.
What do your coworkers need to improve and how could you work together better?
We need to stop hiring people from diploma mills that get a degree in being a pharmacy tech.
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