Docusign Culture | Comparably
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Docusign Claimed Company
Docusign brings agreements to life. More than 1.5 million customers and more than a billion people in more than 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With its Docusign IAM platform, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and Contract Lifecycle Management. https://www.docusign.com/products/electronic-signature read more
EMPLOYEE
PARTICIPANTS
346
TOTAL
RATINGS
3717

Docusign Company Culture

Docusign Culture

This score is derived from employee ratings & reviews
2.9/5
Docusign's Overall Culture is rated C-

Top Rated Culture Dimensions

Docusign CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Allan Thygesen Docusign's CEO
Allan Thygesen
67 /100

Diversity at Docusign

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Docusign have rated Perks And Benefits, CEO Rating, and Compensation as the highest categories they have scored

Women at Docusign

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Docusign have rated CEO Rating, Perks And Benefits, and Outlook as the highest categories they have scored

Docusign eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-14

Docusign employees are -14% more likely to recommend Docusign as a great place to work

34%Promoters
18%Passives
48%Detractors

Working at Docusign

Working at Docusign is rated below average by 346 employees, across various culture dimensions. Docusign employees rate Perks And Benefits highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting Docusign’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in San Francisco. See below in detail how working at Docusign was rated by employees.

Overall Company Culture at Docusign

C-

Overall Company Culture at Docusign is rated C-

Last updated months ago

Bottom
30%

Docusign ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 346 Employees

View Results
0
20
40
60
80
100
Customer Support
82
Customer Support82
Sales
65
Sales65
Product
64
Product64
Design
56
Design56
Engineering
54
Engineering54
Marketing
50
Marketing50
Operations
43
Operations43

Docusign Employee Reviews

Out of 289 Docusign employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Docusign improve their work culture.

77%
23%
Positive Reviews77%
Constructive Feedback23%

Positive Reviews From Docusign Employees

  • What makes you most happy at work?
    planning opportunities, pipeline building and closing deals
  • What are some of the best things about your team?
    All determined to meet our goals
  • What is the best part about your compensation package?
    Healthcare package that is provided

Constructive Feedback From Docusign Employees

  • What does the leadership team need to get better at?
    Better at making decisions that actually benefit the company
  • What would you most like to see improved at your company?
    the interview process needs to improve.
  • What would you improve about your company's interview process?
    They should focus more on what one can bring in terms of diversity and experience rather than just focusing about numbers

Docusign Company Information

Docusign Company Overview

Docusign brings agreements to life. More than 1.5 million customers and more than a billion people in more than 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With its Docusign IAM platform, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and Contract Lifecycle Management. https://www.docusign.com/products/electronic-signature

Docusign was founded in 2003 and its current CEO is Allan Thygesen. Since its inception 23 years ago, Docusign has grown to 5000 employees.

Docusign Mission, Vision & Values

Docusign Mission & Values

Docusign redefines how the world comes together and agrees.

Docusign Vision Statement

Our Values Trust | We are honest, ethical and transparent with each other, customers and our partners. We operate with integrity, empathy and respect. Customer Focus | We are customer centric, everything we do begins and ends with creating seamless experiences that drive customer value. Simplicity | We aspire to delight our customers and eliminate complexity. We are easy to work with and eliminate friction. Innovation | We foster a culture of creativity, experimentation and continuous improvement as we pioneer the way the world agrees. Unity | We are inclusive and share common values. We debate and commit to executing decisions with agility and speed, working together in service of our shared mission. Sustainability | We use technology and drive awareness that can make the world healthier and more sustainable.

Sustainability and Corporate Social Responsibility at Docusign

Our pledge: Protecting our planet for future generations

Our goal is to promote environmental sustainability throughout our business globally and to help our customers meet their sustainability goals.


Committed to reducing our carbon footprint
We are working to reduce our scope 1 and 2 emissions by half from a 2021 baseline, by using more renewable energy and by embedding sustainability into our operations.

Carbon neutral certified: Certified every year since 2022.
Less paper = more trees: Docusign solutions have helped our customers digitize agreement processes, saving the equivalent* of 93 billion sheets of paper.
$3M in funding to protect the world’s forests: Grantees include the Forest Stewardship Council, Jane Goodall Legacy Foundation, Rainforest Trust, and the Nature Conservancy.

Headquarter221 Main Street, Suite 800
San Francisco, CA 94105
United States of America
Websitewww.docusign.com
Founding Date2003
Tel877-720-2040
Company StatusPublic
StockDOCU
Jobswww.docusign.com/company/careers
Social Sites

Docusign Competitors

Docusign competitors include Adobe, SeamlessDocs, and HelloSign. Docusign ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Docusign compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Adobe's Logo
    Adobe
    4.8/5
  2. #2
    SeamlessDocs' Logo
    SeamlessDocs
    4.1/5
  3. #3
    HelloSign's Logo
    HelloSign
    3.9/5
  4. #4
    Docusign's Logo
    Docusign
    2.9/5
  • Showing up with pride and building a sense of inclusion and belonging is key to our culture.
  • Another brainstorm
  • Multilingual XDRs in our Dublin office taking a break
  • Seattle Main Cafe
  • Yummy snacks and beautiful, well-stocked microkitchens
  • Global IMPACT Day 2019

Docusign Employees

Docusign has 5000 employees. 346 employees at Docusign have reviewed Docusign across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 346 Docusign employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Docusign are generally satisfied with their total compensation at Docusign, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Docusign are generally satisfied with their team. 346 Participants grade the quality of their coworkers a C. The majority believe the meetings at Docusign are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Docusign believe the environment at Docusign is positive. Most Participants believe the pace of work at Docusign is comfortably fast. About 58% of the employees at Docusign work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Docusign are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Docusign employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Docusign report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Docusign have 2 meetings
Meetings
A Day in the Life
71% of Docusign employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Docusign employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
65% of Docusign employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Docusign employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of Docusign employees call their work environment positive
Environment

Joining Docusign - Employee Onboarding

The prevailing opinion from employees about joining Docusign is that the company was prepared on their first day. Docusign employees concluded that their overall onboarding experience was negative. 44% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Docusign KPIs and OKRs

At Docusign 29% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Docusign's KPIs and OKRs is essential for its success. Out of 23 Docusign employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes26%
No74%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes29%
No71%
Are the KPIs/OKRs for your department clear?

Docusign CEO & Leadership

Docusign CEO - Allan Thygesen

Allan Thygesen Docusign's CEO
67 /100

Docusign’s CEO Allan Thygesen started in this role in 2022. Allan’s approval rate is just above average, putting Allan in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to the CEOs of all other companies in San Francisco. Allan Thygesen is well regarded by employees for the Perks And Benefits Docusign offers, and ranks among the Top 30% of CEOs by employees in that category. Allan is most liked by employees in the Customer Support department and employees with 6 to 10 Years experience. However, employees with the company for 5 to 10 Years have a slightly unfavorable view of the CEO. When compared to Docusign’s competitors, Allan Thygesen ranks just below SeamlessDocs’s CEO Jonathon Ende. With Allan’s leadership, Docusign employee respondents are most happy about their Perks And Benefits and Compensation. Allan was rated slightly below average for Professional Development.

Docusign Leadership

The Docusign Executive Team is rated a “D+” and led by CEO Allan Thygesen, COO, WW Field Operations Loren Alhadeff, and Chief Technology Officer Kamal Hathi

  • Allan Thygesen  CEO / President

    Allan Thygesen CEO / President

    Allan Thygesen is the CEO of Docusign, the company that brings agreements to life. Since joining the company in 2022,... read more

  • Loren Alhadeff COO, WW Field Operations

    Loren Alhadeff is Chief Revenue Officer at DocuSign. Loren joined DocuSign in 2008 bringing with him a breadth of... read more

  • Kamal Hathi Chief Technology Officer

    With over 25 years of experience leading technology and product teams at startups and global organizations alike, Kamal... read more

  • Maggie Wilderotter Interim CEO

    Mary Agnes “Maggie” Wilderotter is the interim CEO for DocuSign and has served on the DocuSign board of directors since... read more

  • Steve Shute President, WW Field Operations

    As President of WW Field Operations, Steve is responsible for leading DocuSign’s unified sales and success organization,... read more

  • Cynthia Gaylor CFO

    Appointed CFO in September 2020, Cynthia brings more than 25 years of finance and capital markets experience to... read more

  • Jim Shaughnessy Chief Legal Officer

    Jim Shaughnessy is Chief Legal Officer for DocuSign where he is responsible for building, leading and overseeing legal... read more

  • Cameron Scott Chief Communication Officer

    As Chief Communications Officer, Cameron is responsible for leading the company’s strategic communications, media and... read more

  • Shanthi Iyer Chief Information Officer

    Shanthi Iyer currently serves as the Chief Information Officer at DocuSign. Prior, Shanthi started at Cisco in 1997 as... read more

Docusign Salaries

How much does Docusign pay?

How much do people at Docusign get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Docusign is $128,301, or $61 per hour, while the estimated median salary is $128,976, or $62 per hour.

At Docusign, the highest paid job is a General Counsel at $293,000 annually and the lowest is an Admin Assistant at $54,783 annually. Average Docusign salaries by department include: Product at $169,401, HR at $151,102, Customer Support at $84,849, and Admin at $70,463. Half of Docusign salaries are above $128,976.

173 employees at Docusign rank their Compensation in the Top 35% of similar sized companies in the US (based on 553 ratings) while 169 employees at Docusign rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 188 ratings).

Salaries contributed from Docusign employees include job titles like Director of Engineering, Engineering Manager, Architect, and Senior Developer. Comparably data has a total of 42 salary records from Docusign employees.

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$125k
$125k33rd Percentile
50th Percentile
$191k
$191k50th Percentile
67th Percentile
$252k
$252k67th Percentile
83rd Percentile
$306k
$306k83rd Percentile
100th Percentile
$320k
$320k100th Percentile
$128,301*
Average Compensation
$128,976*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Docusign Salaries by City

Docusign Salaries by Department

Explore Docusign Salaries

Diversity & Inclusion at Docusign

Diverse employees at Docusign score the company 52/100 across various culture categories, placing Docusign in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Docusign across various culture dimensions.

Your signature belongs here,,We change the world when people come together. At Docusign, we’re building products that are used all over the globe, by people from all walks of life. We’re intentional about creating an inclusive work environment that enables us to unlock the benefits of our diverse backgrounds and experiences because we want to build our workforce to reflect the many people who trust Docusign with their agreements.,,At Docusign, we each have a responsibility to be fair and treat everyone equally. You can count on us to listen, be honest, and try our best to do what’s right, every day including striving for equal pay, equal opportunity, equal everything. That’s why “responsible” in this way is one of our core values. We are responsible for ensuring every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. ,,Diversity, Inclusion & Belonging (DIBs) enable all of us to do the work of our lives at Docusign. We know that having diverse teams working in an inclusive environment will help us achieve better business results — across product innovation, customer experience and employee success. By focusing on building diverse, inclusive teams across every level and within each department, we’re creating an environment where everyone can contribute to our success.,,,,Pipeline:,Innovation relies on diverse perspectives; we seek to increase the diversity of individuals at the table helping us develop our products and our business. That’s why we are investing in outreach to build a more diverse pipeline of talent. We recently created a new role on our talent acquisition team to help create opportunities to connect with talent we haven’t connected with before and form partnerships with external organizations. We are also expanding outreach efforts and partnerships with a variety of schools and organizations to ensure a diverse range of students across geographies, ethnicities and socio-economic backgrounds learn about our university programs as well as tapping into our ERGs for referrals. Finally, we created Blend events for under-represented talent to get to know Docusign and ask questions in a casual environment.,,,Candidate Experience:,Once candidates send us their resumes, we want to make sure they get a fair chance to tell their story. So, we have worked with our partners in recruiting and with hiring managers and interviews to develop special training called “License to Interview”. During these training which is now required for anyone involved in the interview process, employees learn how to implement bias interrupters and understand the importance of building a diverse candidate slate and diverse slate of interviewers.,,Once these candidates become employees, we want them to thrive and find themselves in an inclusive culture where they feel a sense of belonging and where they can do the work of their lives.,,,Learning and Development:,Through management training, speaker series and online learning, we are actively raising awareness, cultivating an inclusive culture and building practical skills on how to mitigate bias and demonstrate allyship. One of our four Docusign Manager Expectations, “Be An Example,” focuses on inclusive leadership. People managers at all levels take an immersive workshop on interrupting bias, communicating with respect and establishing an inclusive team environment that enables belonging and contribution from all members. In addition to online content for managers related to these topics, we have curated five pathways in Docusign Learning (our internal learning platform) to help our community learn more about topics such as inclusion, belonging, bias and covering. ,,,Employee Resource Groups at Docusign:,We build products that help bring parties to agreement. So, it should not be surprising that we welcome different perspectives that reflects a broad range of experience, thoughts, geography, age, background, gender identity, sexual orientation, language, culture and many other characteristics. We aim to build a culture where we can all do the best thinking and work of our lives together. And in doing so, we create a greater sense of community, a shared sense of accomplishment and an authentic feeling of belonging. Employee Resource Groups are active at Docusign and help further our goal to build an inclusive culture with diverse teams.,,,Women drives innovation and business success by encouraging women’s ideas, skills and experiences by intentionally and equally tapping women to develop or partake in solutions for our customers, products and ensure Docusign is a place where we can all do the best work of our careers.,,BOLD (Black Organization for Leadership and Development) champions initiatives that promote and encourage opportunities for people of color in hiring, retention and career advancement; and enrich the communities where we live & work through outreach programs and charitable events. ,,Pride creates an open and inclusive culture for the LGBTQIA community that allows everyone to be their authentic selves each and every day. We strengthen our communities and promote policies, opportunities, and activities that will increase diversity and equality. ,,Honor integrates the experiences, values, and knowledge of veterans into the workplace and builds a culture that embraces and supports the transition from military service to civilian life. We support former and active military members and their families through activities and developmental opportunities.,,LatinX is committed to raising awareness about Hispanic Heritage and leaders both in Docusign and outside of Docusign.,,Pave Pan Asian Voices for Equity fosters inclusion among employees with Asian backgrounds and/or experiences through empowerment, cultural celebration, and community building.,,Caregivers work to connect, support and engage our community of working caregivers across Docusign with resources and tools they can use at work and at home.,,TrueAbility creates inclusion and belonging through connection, collaboration and community for people affected by disabilities, seen and unseen.,,Women in Solution Engineering (WISE) creates a forum for women and allies in the Solution Engineering organization to excel at Docusign by putting into action the company values of Networking, Diversity & Inclusion, and Work/ Life Balance.,,Women in Product Development (WIPD) works to advance and advocate for women in technology by providing opportunities to network, develop leadership skills, build community and enable both mentorship and sponsorship.

Ranked Culture the Highest

Women 75/100
Department - Customer Support
Men 70/100
Department - Product
Diverse Employees 69/100
Department - Engineering

Ranked Culture the Lowest

Women 37/100
Department - Marketing
Men 46/100
Tenure - 2 to 5 Years
Diverse Employees 36/100
Department - Marketing

Docusign Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Docusign PTO

Docusign's PTO and Vacation policy typically gives 15-20 days off a year with 92% of employees expected to be work free while out of office. Paid Time Off is Docusign's 3rd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Docusign's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time31%
Vacation Policy25%
Office Meals0%
401k Contribution38%
Childcare6%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes8%
No92%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo11%
$1000 -$1500/mo20%
$500 -$1000/mo37%
Less than $500/mo21%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Docusign Careers

Docusign Jobs

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H1B Visa

In 2019, Docusign applied for 70 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Docusign has a total of 5000 employees

70
Total Applied
  • 100% Granted (70 out of 70)
  • 0% Denied ( out of 70)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 70)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 70)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Docusign Know You Want To Work There

Overview of Candidates Interested in Docusign on Comparably

Candidates By Department

All Industries
27%
Engineering
15%
Product
11%
Marketing
9%
Sales
8%
Other
28%

Candidates By Location

San Francisco
54%
Seattle
6%
Los Angeles
3%
Oakland
2%
Chicago
2%
Other
34%

Docusign Internship Program

Internships and early career opportunities

Docusign offers internship programs for students and full-time opportunities for new grads. Whichever path you take, you’ll work on real-world solutions and get hands-on experience with our teams, technology and customers.

Jump-start your career

You’re at the start of your career with limitless possibilities ahead. Docusign is just the right size: big enough for you to explore new opportunities while making a global impact, but with a tight-knit company culture.

Your goals matter

Get on-the-job training and guidance to define where you want to go—and develop the skills to get there. Plus build a professional network and make connections at social events, leadership panels and career workshops.

How difficult is it to get an internship at Docusign?

Sales
Very Difficult0%
Somewhat Difficult33%
Not Difficult0%
Difficult67%
Does Not Offer Internships0%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Docusign

What is Docusign address?

Docusign location is at 221 Main Street, Suite 800

Who is the CEO of Docusign?

Docusign CEO is Allan Thygesen, their score by employees is 67

What is Docusign eNPS?

The eNPS for Docusign is -14

What is the salary for IT Support Engineer in Docusign?

IT Support Engineer average salary in the US is 105k

What are the salaries in the Legal in Docusign?

The average salaries for Legal in Docusign is 115k

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