-31
eNPS Score
Q&A With Dollar Tree Employees
Everything we do starts with our people. Each person in every division, from Merchandise to Finance to Human Resources to Supply Chain, makes a difference in our organization. We look for people who offer inspiration and innovation, as well as have an internal drive for results. Most importantly, we hire those who are committed to quality customer service. Whether we are helping someone in a store or distribution center, we provide them the support they need to ultimately serve our customers.
How employees describe working at Dollar Tree
Boring and uninteresting. Same routine day after day.
Review from Customer Support Dept
Customers and my job i love
Great awesome treat me right
Poor management skills and communication , they scheduled people for their convenience and they treat employees like crude only been here six weeks and I’ve had so many complaints from customers and employe
I was told how things are
What it's like to work at Dollar Tree
- Dollar Tree employees generally work 7.9 hrs a day
- Employees at Dollar Tree report the work pace is comfortably fast
- On a typical day, employees at Dollar Tree have 0 meetings
- 73% of Dollar Tree employees look forward to interacting with their team every day
- Dollar Tree employees most often take 0-10 paid vacation and sick days each year
- 46% of Dollar Tree employees report they are happy with their work life balance
- Dollar Tree employees typically get valuable feedback on how to improve at work Every Week
- 54% of Dollar Tree employees call their work environment positive
Q&A With Dollar Tree Employees
IDX: 50 TOT: 114
What's the work from home policy like at Dollar Tree?
None!! Unless your working for corporate then maybe
there is none
What skills do you need to be successful in the Customer Support department at Dollar Tree?
Cashier, stocking
Besides the basics, I.e. cashier and stocking, the most important skill is customer service. Knowing your customer, or as I have called them in the past, clients, ensures success.
What part of Dollar Tree's business is growing fastest? What part is having difficulties?
They ain't growing because they don't give employees enough time to work to grow
What perk or benefit should Dollar Tree have?
Recognize there loyal employees offer set scheduals give them more hours instead of making the ones there have to work 5times harder
How are the career growth opportunities on the Sales team at Dollar Tree?
Passed my management assessment still no position for me to promote to never had a pay raise or offered more than 12 hours a week I'm a single.mother and been a loyal employee for 7years now
Is it possible to switch teams at Dollar Tree? If so, what is the process?
After 60 days and no writeups
What is the hardest interview question Dollar Tree asks?
"Let's say I hired you after interviewing everyone in the waiting room. I give you the task of letting the others know that the position has been filled. What would you say to them"?
How are the healthcare options at Dollar Tree?
Not the best
What kind of activities do employees at Dollar Tree participate in outside of work?
They used to have company picnics, but then, Covid
What makes you the most proud about working at Dollar Tree?
It's a great place to be a part of
How are the vision insurance options at Dollar Tree?
Good
What are the most important soft skills to be successful at Dollar Tree?
Self starter, strong, not afraid of heights, flexibility, and willingness.
What do you wish you knew before starting at Dollar Tree?
How strenuous my position is. I would not have needed the gym membership I had just bought. I get a great workout at work, 3 days/a week, 12 a shift I've it, but I'm sore lol
How long does it take to hear back after applying to Dollar Tree?
It depends on how long your background check takes.
How can I get hired at Dollar Tree as a recent grad?
Yes, they provide 2 weeks of training
How are the career growth opportunities on the Customer Support team at Dollar Tree?
Anything above minimum is growth. Staying long enough to see if there are better opportunities is hard.
What are the differences between maternity and paternity leave at Dollar Tree?
That would only apply to full time people normally reserved for management
What kind of interview questions do they ask when hiring someone in the Sales department at Dollar Tree?
They ask about your prior experience, hours you would like to work or that you're available to work, rate of paid that you would desire to have
What's the Sales team like at Dollar Tree?
Cheerful and friendly
How are layoffs handled in the Sales department at Dollar Tree?
Privately
How helpful was your Customer Support team when you were first hired at Dollar Tree?
Not at all helpful. They have changed since some people were fired.
How does Dollar Tree measure success and growth in the Customer Support department?
By how fast the cashier is.
How are layoffs handled in the Customer Support department at Dollar Tree?
People either quit or give notice but not laid off.
How's the leadership on the Sales team at Dollar Tree?
We will be basically down to one manager soon and he is the store manager. So not good as well.
How helpful was your Sales team when you were first hired at Dollar Tree?
It was a great team to work for then.
Curious about what work's like at Dollar Tree?
Anonymously Ask Dollar Tree Employees Any Question
Should I work at Dollar Tree?
27% of Dollar Tree employees would encourage their friends to become coworkers, whereas 15% are neutral and 58% would not recommend working at Dollar Tree to their friends.
| 27% | Promoters |
|---|---|
| 15% | Passive |
| 58% | Detractors |
Working at Dollar Tree's competitors
Recently Asked Questions about working at Dollar Tree
- What part of Dollar Tree's business is growing fastest? What part is having difficulties?
- What perk or benefit should Dollar Tree have?
- How are the career growth opportunities on the Sales team at Dollar Tree?
- What is the daily attire at Dollar Tree?
- Is it possible to switch teams at Dollar Tree? If so, what is the process?