Enshored – I'm still training stage, but so far so good. | Comparably
Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
EMPLOYEE
PARTICIPANTS
3802
TOTAL
RATINGS
114668
HR or Marketing? Claim Your Free Employer Account

I'm still training stage, but so far so good.

Briefly describe your overall experience at your company

I’m happy with my current role, but leaders need better account management. Asking agents unfamiliar with chat to handle chat during high volume lowers wait times but also reduces client CSAT and risks financial loss. Effective planning is essential for maintaining quality and client satisfactio

What is the best part about your compensation package?

I like the incentives that's offered.

What are some of the best things about your team?

Everyone is very respectful and smart

What is most positive about the culture and environment at your company?

The employee engagement and the transparency.

What makes you most happy at work?

I am excited to get the job done.

Why do you feel undervalued and what would make you feel better about your compensation?

I would appreciate an additional pay.

What do you like best about the leadership team?

So far so good. Good communication is the key.

What are some of the best things about your team?

Participative and easy to reach in terms of communication.

What makes you most happy at work?

I'm like how i'm treated.

What do you like best about the leadership team?

I would like to commend Maureen Margarette Miraflor as my leader. She was very systematic and organized. Under her leadership, I was very inspired to work and improved a lot.

What is most positive about the culture and environment at your company?

As of the moment there's none. I believe each agent is entitled 200 pesos per month for team building and its given every quarter so that's 600 in 3 months. But its seems most agents are not aware of this and the leadership is taking advantage of this.

Other Employee Reviews for Enshored

Briefly describe your overall experience at your company
What is most positive about the culture and environment at your company?
×
Rate your company