
So far, my overall impression of Enshored has been positive. I'm excited that we have a new lead, which will be an exciting new experience for the team. I appreciate surveys like this since it shows that management is constantly reviewing the agents' experience
So far, I am encouraged to go to work everyday since It feels like my second home because of the positive environment
I do not have problems with the workload but I hope that there will be more incentives
We have high respect with each other
I am happy with my current team
More incentive programs regularly or added benefits
My current STM and Tm are very supportive
We are all helping each other
With all the people that I worked with
More incentive and salary increase
They talked to us if we have specific concern
We develop mutual respect and we do healthy competition
All the employees are nice
The leadership team are always open for feedback or suggestions
So far the workload is fit for our current compensation
My current team mates and manager are all my friends
Leaders provide timely update of scores which helps us manage it.
The good vibes of each of us brings positive energy at work
In the morning shift, all of us have a good working environment
My team have a good relationship which encouraged me to be my best all the time
The salary remains same despite of the upskilling and I wish there are more incentive programs
We form a friendship in which we care for and respect one another. We simply engage in healthy competition and encourage one another to do our best.
I love that STM Karl was moved to the morning shift because I appreciate how he manage. I feel positive since I felt appreciated and treated fairly. It is more encouraging