Enshored – Very approachable. Nice. would really help you. | Comparably
Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
EMPLOYEE
PARTICIPANTS
3808
TOTAL
RATINGS
114842
HR or Marketing? Claim Your Free Employer Account

Very approachable. Nice. would really help you.

What is most positive about the culture and environment at your company?

Sense of job security. Low employee turnover.

What do you like best about the leadership team?

They're okay. Good and strong leaders.

What do you like best about the leadership team?

They're nice and friendly. Very approachable.

What are some of the best things about your team?

We can get a long well.

What is most positive about the culture and environment at your company?

Friendly co-workers. Very helpful support and very approachable.

What are some of the best things about your team?

The teamwork, trust and friendship.

What makes you most happy at work?

Friends. Comfortable work schedule and the work-from-home set up.

Why do you feel undervalued and what would make you feel better about your compensation?

Yearly salary increment. Additional Bonuses.

What do you like best about the leadership team?

Approachable. Kind. Checks on our well-being from time to time.

What are some of the best things about your team?

They're nice. I don't have any problem with my colleagues.

Why do you feel undervalued and what would make you feel better about your compensation?

Low salary. No yearly increment. We need a yearly increment.

What is the best part about your compensation package?

Above paying rate. Non taxable allowance and internet and equipment allowance

What makes you most happy at work?

I love everything at work. the schedule, the colleagues, tl, and smes.

What are some of the best things about your team?

we get along very well. we help each other and we support each other.

What are some of the best things about your team?

Though we are on a WFH set up, we still get along very well.

What do your coworkers need to improve and how could you work together better?

We are working from home so I only interact with those colleagues who are close to me.

What makes you most happy at work?

For now, I'm happy that I am earning and at the same time, I am working from home.

What is most positive about the culture and environment at your company?

Offers support at all levels within the organization and has policies in place that encourage respect, trust, empathy, and support.

What makes you most happy at work?

I am happy to work because of the money. If I don't work, I won't have any salary. So money is my motivation.

What is most positive about the culture and environment at your company?

Right now, the only thing that motivates me to come to work are my bills and a few of my colleagues who became close to me.

What does the leadership team need to get better at?

They need to get better at handling employees. Not all can handle the pressure they put on us in order to impress their client with good scores.

Why do you feel undervalued and what would make you feel better about your compensation?

Compared to other centers, our rate is lower. We don't get paid for extra hours we spend just to hit our quota, but we have no choice cause if we don't hit the goal, we get a lot of pressure from our leader.

Why do you feel undervalued and what would make you feel better about your compensation?

I've been with this company for two years but only got a salary increase of 2000 pesos. When I asked my leaders about it, they said, increases are based on the employees' performance and not because of tenure. We don't feel valued for our loyalty.

What is most positive about the culture and environment at your company?

To be more empathetic. To care more about the welfare of their agents and not just their own. I've been with this company for almost 3yrs. We dont get salary increase and was promised that they will raise this concern to the management but nothing happened. Just false promises.

What does the leadership team need to get better at?

To be more empathetic. To care more about the welfare of their agents and not just their own. I've been with this company for almost 3yrs. We dont get salary increase and was promised that they will raise this concern to the management but nothing happened. Just false promises.

Why do you feel undervalued and what would make you feel better about your compensation?

To be more empathetic. To care more about the welfare of their agents and not just their own. I've been with this company for almost 3yrs. We dont get salary increase and was promised that they will raise this concern to the management but nothing happened. Just false promises.

What's going wrong and how can it be improved?

To be more empathetic. To care more about the welfare of their agents and not just their own. I've been with this company for almost 3yrs. We dont get salary increase and was promised that they will raise this concern to the management but nothing happened. Just false promises.

What's going wrong and how can it be improved?

The management. How the leaders interact with us. All they care about are numbers and scores. I have had good QA scores and CSAT scores since I started working with this account however, all they noticed were the KPIs that I was not able to pass. Putting a lot of pressure. Threatening us about NTEs.

What is most positive about the culture and environment at your company?

I love that we are working from home; hopefully, this doesn't change too soon. I can't go back to the office and spend a lot of money commuting. My salary is insufficient since I am a single mom of two kids. Getting 20k a month is not enough. Plus, we don't even get any incentives or bonuses.

Other Employee Reviews for Enshored

Briefly describe your overall experience at your company
What is most positive about the culture and environment at your company?
×
Rate your company