Enshored – I've experienced rotating shift every transition and it's not good | Comparably

Enshored – I've experienced rotating shift every transition and it's not good

Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
EMPLOYEE
PARTICIPANTS
3802
TOTAL
RATINGS
114668
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I've experienced rotating shift every transition and it's not good

Briefly describe your overall experience at your company

I experience a lot of disappointment here. I remember last time my score was passed, but I didn't receive incentives, even though my score qualified for that.

Briefly describe your overall experience at your company

BAD EXPERIENCE EVER SINCE. THAT'S IT

Why do you feel undervalued and what would make you feel better about your compensation?

Need increase salary for all the agents

What's going wrong and how can it be improved?

ALL OF THE HIGHER OFFICERS IS SO TOXIC

What does the leadership team need to get better at?

About being pro-agent and having concern about their complains

What do your coworkers need to improve and how could you work together better?

bonding rto at least once

What are some of the best things about your team?

My team leader is the best TL i've ever had

What does the leadership team need to get better at?

They need to have care for their agents as well

What needs to change to make the company culture better?

Give us salary increase and be considerate about our complains

What's going wrong and how can it be improved?

we need increase salary for us to become more productive

What do you like best about the leadership team?

Best Team ever. All of us are close to each other.

What is most positive about the culture and environment at your company?

In our cluster all of the officers are concern to their moderators

What is most positive about the culture and environment at your company?

no there's a lot officers who is very toxic. Most of them are toxic

Why do you feel undervalued and what would make you feel better about your compensation?

Our low salaries and perks are not enough for us, especially since we had to support our families.

What are some of the best things about your team?

All of us are close to each other and for me this is the best team I've ever had.

What's going wrong and how can it be improved?

Sometimes it's exhausting, and I hope they will give us some consideration when it comes to the scoring system.

Why do you feel undervalued and what would make you feel better about your compensation?

They pressure all of the agents specially we need to maintain our aht target and prod without knowing, morderating is not easy at all

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