Enshored – Salary alignment and allowance for chat agents | Comparably
Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
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Salary alignment and allowance for chat agents

What do you like best about the leadership team?

They are open with ideas coming from the agents

Why do you feel undervalued and what would make you feel better about your compensation?

There is huge difference with the workload and salary for most of the agents. The chat support team should have an extra allowance as we are the ones who deals with live interaction and the amount of pressure in handling 2-3 customer requests at the same time has a huge gap compared to email support

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