Enshored – higher managers should think about the impact of changing the scorecards just to please the client. leaders getting incentives while integrity is in question. favoritism can be observed and we are terminating agents but so afraid to terminate leaders who don't have the competencies to lead. | Comparably

Enshored – higher managers should think about the impact of changing the scorecards just to please the client. leaders getting incentives while integrity is in question. favoritism can be observed and we are terminating agents but so afraid to terminate leaders who don't have the competencies to lead.

Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
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3811
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higher managers should think about the impact of changing the scorecards just to please the client. leaders getting incentives while integrity is in question. favoritism can be observed and we are terminating agents but so afraid to terminate leaders who don't have the competencies to lead.

Briefly describe your overall experience at your company

I experienced anxiety when the pandemic happened as I'm leaving alone in the metro. I wanted to go home to our province. I was very worried but Enshored helped me get through it. Mental health consultation was available and I can still work while staying at home. The company made me feel at ease. XO

Briefly describe your overall experience at your company

I appreciate being part of the company, there just some hiccups with the sr team manager but I can manage

Briefly describe your overall experience at your company

i want more wfh days for officers

Briefly describe your overall experience at your company

My manager is not practicing work life balance. I hope salary alignment will be ruled out soon

What do you like best about the leadership team?

OD is open to feedback and suggestion

What is most positive about the culture and environment at your company?

I can work well with different departments

What makes you most happy at work?

interaction with the people at the office

What do you like best about the leadership team?

I can talk directly to my director (jon)

What do you like best about the leadership team?

jon is sooooo stress free boss

What is the best part about your compensation package?

the basic and 1 time bonus

What are some of the best things about your team?

very open in sharing feedback to me directly

What are some of the best things about your team?

teamwork. nice people. team eAt out

What are some of the best things about your team?

Easy to work with my TLs and QAs

What is most positive about the culture and environment at your company?

my team leaders and moderators reporting to me

What is most positive about the culture and environment at your company?

WFH perks, mind nation activity of ART

What makes you most happy at work?

interaction with my TLs and cluster

What makes you most happy at work?

monthly cluster activity, morale crew games

What makes you most happy at work?

my tls and qas and mods

What is the best part about your compensation package?

hmo and wfh allowance given

What are some of the best things about your team?

Weekly catch up with everyone

What are some of the best things about your team?

its easy to work with my tls and qa

What is most positive about the culture and environment at your company?

the people i handle trusts me in managing them

What is most positive about the culture and environment at your company?

my partner tm and the hr on my shift

What makes you most happy at work?

the people in my cluster

Why do you feel undervalued and what would make you feel better about your compensation?

yearly salary increase or tenureship

What do you like best about the leadership team?

very considerate and I am thankful that we can WFH during the pandemic

What is the best part about your compensation package?

of course the HMO, the best thing which I appreciate most is the Mental Health Consultation

Why do you feel undervalued and what would make you feel better about your compensation?

With the nature of my task as a TEAM MANAGER, salary is not competitive enough unlike other companies with sr tl post

What do you like best about the leadership team?

should hear feedback from employees and have a realistic scorecard. Changing scorecard monthly shows that there's a problem in the things they want to implement

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