Enshored Claimed Company
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Overall satisfied but salary & leave benefits are relatively low compared to other BPOs. What we have is just the bare minimum for annual leaves. If other BPOs can offer 20 annual leaves (excluding sick leave), why can't we? team allowance is quite low too (100 per Hero!).
Briefly describe your overall experience at your company
company can't keep up with its growth. salary alignment is slow and it abuses the dedication of the employees. Inflation is hurting everyone but policies are just being played around. Gazillion wfh sureys have been done but company insisted on RTO especially to employees who are close to the office
Briefly describe your overall experience at your company
it used to be challenging yet fun but with the restructuring that happened, it shows that the Ops Mgr assigned to us cant adapt to our established culture. If you are outside their circle, it is unlikely that you will get promoted.
What do your coworkers need to improve and how could you work together better?
fair coverage. proper management and leadership training
What do you like best about the leadership team?
consistent exposure to achieve team's goals
What are some of the best things about your team?
that they are flexible in general
What is most positive about the culture and environment at your company?
my co TL/TM's cohesive working structure
Why do you feel undervalued and what would make you feel better about your compensation?
equal task distribution, salary alignments, abuse of coverage
What do you like best about the leadership team?
open communication is always exercised
What is most positive about the culture and environment at your company?
It has always been the transparency and open communication
What are some of the best things about your team?
that we can work and operate properly even without our Ops Mgr
Why do you feel undervalued and what would make you feel better about your compensation?
the offer was pretty low which I overlooked so a salary increase will be nice.
What does the leadership team need to get better at?
Ops Mgr should know the dynamic of the team and should be knowledgeable about the program
What makes you most happy at work?
that I can wake up few minutes before my shift and still do little errands while working
What makes you most happy at work?
I enjoy being part of the recruitment of our team but the recruitment team is unfortunately not cooperative
Why do you feel undervalued and what would make you feel better about your compensation?
I need to push and justify my coverage to my ex boss to understand that I am being underpaid
What's going wrong and how can it be improved?
Our Ops Mgr has little understanding about our programs. You can ask her and she won't be able to provide a process.. But she's very quick at admin requests- change of sched/PTO approvals. You can observe that in our recorded meetings with the clients.
What is most positive about the culture and environment at your company?
exposure to management but not properly compensated. I feel my salary is not aligned from the very beginning. I was promised a better position but until I asked, I'd not know that it would not push through. I work more or less of an ops manager position but with a salary of a senior team lead only
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