FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
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Jennifer Clark — VP of Information Technology & Security at FCR
Executive Bio
Jennifer joined FCR in October of 2016 as the Director of IT and was promoted to Vice President of Technology and Security in January 2018. Jennifer currently oversees all of IT, Security, Compliance, Facilities, Reporting, and Analytics. Before joining FCR, she held several leadership positions in IT organizations in the retail, real estate, and software industries for companies that include YesVideo, West Marine, and Intero Real Estate Services, Inc. Jennifer has a passion for building teams that are effective and efficient in their work. She currently resides in Grants Pass, Oregon, with her family and a variety of animals, including FCR’s favorite French Bulldog, “Fix It” Frank.
Executive Team Culture Ratings from FCR Employees
BOTTOM
45%
FCR's Executive Team scores in the Bottom 45%
of similar sized companies on Comparably
of similar sized companies on Comparably
Not Enough Ratings To Show Who Ranks Executive Team the Highest
Anonymously rate my experience at FCRNot Enough Ratings To Show Who Ranks Executive Team the Lowest
Anonymously rate my experience at FCRFCR's Executive Team at a Glance
Based on 9 ratings, FCR's employees are less satisfied with their Executive Team and give them a “C” or 64/100.
FCR's Executive Team ranks in the Top 5% of other companies in Grants Pass, OR and Bottom 45% of other companies on Comparably that also have 1,001-5,000 Employees.
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