First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
I like my job and management, but there are a lot of things to improve with other departments that they never seem to get better. I wish everyone was hold accountable for their actions, then we could work together and make FA a great place of work.
Briefly describe your overall experience at your company
It has been a great learning journey, I am always trying to solve problems and learn new things. I love the interaction with clients and learning about their business.
What is most positive about the culture and environment at your company?
Everyone is very friendly and helpful. I get on well with my colleagues and leaders.
Why do you feel undervalued and what would make you feel better about your compensation?
People doing my job in other companies get paid around $10K + more than me, they also get commission and overtime.
What makes you most happy at work?
I love my job, I enjoy talking to clients, talking about all the exciting things that we have to offer and how can we help them.
What are some of the best things about your team?
We help each other, we are a good team, we work together to achieve our goals, we support each other and share information that might be useful to others.
What makes you most happy at work?
My Team and Manager, some of the colleagues that I work with and I really enjoy my job, I just wish there was better recognition and the core problems were dealt with.
Why do you feel undervalued and what would make you feel better about your compensation?
I do more tasks that I am employed to do, this is due to other departments not supporting us properly, I have to resolve complaints, act like Customer Care, Operations, Accounts, etc.
What are some of the best things about your team?
My team is great, my TL and Line Manager are great and I can see how they look out for me. Everyone in my team is very knowledgeable but we are not appreciated by C Level Management
What do you like best about the leadership team?
My manager is great, she trust her team, she sees the potential in each one of us. She let us do our work and she is not micromanaging us. Although if we need extra support with something, she would let us know
What does the leadership team need to get better at?
Leadership should listen to the people at the bottom of the chain to see the day to day problems that they need to deal with. However, they don't they listen to higher management telling them things are great when they are clearly not. There is no accountability when complaints are made.
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