First Advantage – Work life balance is great, however there is a huge disconnect between teams/departments that makes simple tasks quite difficult. There is also no clear path to progress one's career forward. | Comparably

First Advantage – Work life balance is great, however there is a huge disconnect between teams/departments that makes simple tasks quite difficult. There is also no clear path to progress one's career forward.

First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
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EMPLOYEE
PARTICIPANTS
1009
TOTAL
RATINGS
29112

Work life balance is great, however there is a huge disconnect between teams/departments that makes simple tasks quite difficult. There is also no clear path to progress one's career forward.

What do you like best about the leadership team?

I appreciate the frequency of company wide communication.

What do your coworkers need to improve and how could you work together better?

The team leader needs to address the tension and distrust within the team. My particular vertical is continually excluded and then expected to deliver results on less than 1 hour notice.

Why do you feel undervalued and what would make you feel better about your compensation?

It is extremely challenging to get movement on support or enhancement items for clients internally. I find that often, the roadblocks are our own internal teams and the clients continually rate us low on NPS. A comment I hear often is lack of product prioritization and support when errors arise.

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