
I appreciate the frequency of company wide communication.
The team leader needs to address the tension and distrust within the team. My particular vertical is continually excluded and then expected to deliver results on less than 1 hour notice.
It is extremely challenging to get movement on support or enhancement items for clients internally. I find that often, the roadblocks are our own internal teams and the clients continually rate us low on NPS. A comment I hear often is lack of product prioritization and support when errors arise.