Fiserv Executive Department Employee Reviews
Briefly describe your overall experience at your company
Already 5 years at Fiserv executing 3 executive roles. Great opportunities to growth and learn.
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Fiserv is going through a transformation but has a very bright future.
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What do you like best about the leadership team?
Driven, consistent and results-oriented. Very clear on high expectations.
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Focused on Execution and teamwork. The team loves to work at Fiserv.
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The leadership team has a vision to make Fieserv the best in our segment of Financial Services
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They seem aligned on key issues.
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Hard working, engaged, smart, driven, focused
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What does the leadership team need to get better at?
New leader Frank Bisignano is already a nightmare. Manages by dictate. Zero empowerment. Only he can make any decision. Can't even backfill a position already in the budget when someone leaves. No communication. Looks and feels like a Venture Capital buyout.
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What is the best part about your compensation package?
Equitable balance of base pay and equity.
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Total Comp. Package, Both, Annual Compensation & Bonus.
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equity awards as part of incentive compensation drives an ownership mentality.
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It's fair for the market.
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The opportunity to be rewarded based on performance is a fair and balanced way ensure someone's work is properly recognized at year end.
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Why do you feel undervalued and what would make you feel better about your compensation?
Comparing my total comp as well as the perks to the market at a fair and reasonable comparison I am at least 30 % below. I love my job and the company so I am not considering leaving but really it hurts a little when looking outside in terms of responsibility and tangible value brought(ACV,OI, Rev)
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Base salary calibration and adjustment to other similarly tenured executives with similar roles
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Reductions in force, elimination of benefits under Frank Bisignano - cancelled 401k match, cancelled ESPP, greatly reduced employee recognition program and eligibility.
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What are some of the best things about your team?
Highly committed to their work and each other.
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Alignment on our business Goals & Professional Delivery
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My team is primarily self starters that understand what needs to be done and execute on a daily basis.
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The team is full of people who care about the client above all else.
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Professional and personal quality, ethics and overall commitment to the success of Fiserv
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Ability to speak directly and with passion on foundation of trust.
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Focus on Execution and Delivery. Professional execution model.
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our "Partners in Possibility" mindset.
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Our focus on quality is critical
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the chance of leveraging on the different company assets (capital, talent, geographic coverage, customer base, etc) to build something new, get a new customer, grow a business line, make an alliance, etc and be able to execute it! Basically the possibility of almost define the scope of our job
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What needs to change to make the company culture better?
Recognize the company is successful, and communicate/treat the staff that way. Stock price has been terrific. Stop treating the place like a suffering startup. Reinstate benefits. Empower middle management.
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Doing things that Fiserv or the industry has not seen done before.
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achieving goals with the team and developing People.
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cross functional collaboration to solve complex issues.
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The challenge to fix something.
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The continuous challenge of the industry and the speed of the company. I could not be happy in a slow company
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What's going wrong and how can it be improved?
The culture has turned completely around under Frank Bisignano. From accommodating and cooperative, to only manage by dictatorship.
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What do you like best about your company?
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What would you most like to see improved at your company?
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