Frontier Communications Engineering Department Employee Reviews
Briefly describe your overall experience at your company
Review from Engineering Dept
Review from Engineering Dept
Being able to work from home is huge, and I'm fortunate to have such a good team to work with.
Review from Engineering Dept
Frontier has recognized hard work and dedication, I love my job!
Review from Engineering Dept
Review from Engineering Dept
What do you like best about the leadership team?
Not really sure, they haven't spoken directly to us lately. Its hard to really answer this question honestly.
Review from Engineering Dept
The leadership team ensures that the employees are well taken care of and informed of the latest information.
Review from Engineering Dept
open communication, especially regarding Chapter 11 issues
Review from Engineering Dept
They refuse to let the people that know how to do the work, do it.
Review from Engineering Dept
they way they communicate on a regular basis
Review from Engineering Dept
What does the leadership team need to get better at?
providing clear direction, less red tape,
Review from Engineering Dept
Defining a solid strategy forward. Directions change constantly. There have been limiting financial factors in the recent past which is understood, however the plan seemed to be to hang on as long as possible, rather than course correct. Hopefully that changes with the reorganization.
Review from Engineering Dept
Understanding the current workload in organizations that are not recorded in metrics, and addressing the need for resources to address it.
Review from Engineering Dept
Communicating Company Goals and Direction. Communicating Anything at all.
Review from Engineering Dept
The leadership team needs to improve at Customer Service. Their plans and ideas are not pertinent to current day needs of the customer. They roadblock equipment that we need to service our Customer's. The equipment in the field that is near exhaust should be a priority. Too bad only 300 characters
Review from Engineering Dept
What is the best part about your compensation package?
I enjoy our health benefits package.
Review from Engineering Dept
lots of options (HSA, dependent care FSA, home/auto insurance discounts, etc.)
Review from Engineering Dept
WAGES AND THE PTO BENEFITS
Review from Engineering Dept
We are well paid and there is a 401k match.
Review from Engineering Dept
Insurance is real good and savings plan is beneficial.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
To be brought up to CWA's current pay. I work for legacy side of company, it was the workers that made it possible to purchase Verizon. It seems company doesn't care about us. CWA is making 5-6 dollars more one the hour and benefits payed as well. I feel like ive been left behind in this process.
Review from Engineering Dept
Reinstate bonus that was promised to me in my offer letter.
Review from Engineering Dept
because our bonuses were taken away, a decent raise would be nice and appreciated,
Review from Engineering Dept
more appreciation/flexibility need to have sick days not have to take personal days off if we're sick
Review from Engineering Dept
yearly raises and performance bonus reinstated
Review from Engineering Dept
What are some of the best things about your team?
We make things work no matter what!!
Review from Engineering Dept
We have a weekly meeting to air out any issues.
Review from Engineering Dept
we communicate openly, respect each other, and work well together
Review from Engineering Dept
LOYAL - APPRECIATES THE JOB THEY HAVE. EAGER TO DO IT RIGHT THE FIRST TIME
Review from Engineering Dept
we cover for each other as much as possible since there are not that many in the group due to retirements and positions not being backfilled, we all want to do what's best for the company, the best that we can though its harder with less people,
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Get on the same level with technology, goals & deadlines with a clear division of responsibility.
Review from Engineering Dept
There is a definitive lack of training and lower than normal expectations for coworkers in other departments.
Review from Engineering Dept
In general there needs to be more thirst for knowledge and more motivation to go out and get it. I wish I had more coworkers that inspired me to push even harder to grow.
Review from Engineering Dept
Treat everyone with respect and value would be good place to start
Review from Engineering Dept
I do not know how to improve this
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Friendly and safe environment. Positive
Review from Engineering Dept
The culture and environment is so inclusive.
Review from Engineering Dept
despite the circumstances, the company has a sense of humor about itself, and the pervading attitude is always optimistic
Review from Engineering Dept
everyone cares about each other and attempts to get the job done together
Review from Engineering Dept
the legacy, former GTE, former Verizon,
Review from Engineering Dept
What needs to change to make the company culture better?
I feel our work group is diverestied in culture.
Review from Engineering Dept
NOT JUST ENCOURAGE EMPLOYEES TO VOICE OPINION, BUT ACTUALLY IMPLEMENT CHANGE TO INVEST IN UPGRADING INFRASTRUCTURE BY ADDING FIBER FOR RELIABLE AND FASTER INTERNET FOR RESIDENTIAL AND BUSINESS. RETAINING EMPLOYEES THAT HAVE IREPLACEABLE KNOWLEDGE WITH SALARY INCREASES AND BONUSES.
Review from Engineering Dept
Less bureaucracy and red tape. Trust people to do the job they are hired for and support them in moving the company forward for the better instead of impeding their progress at every step.
Review from Engineering Dept
All employees need to be shown that they are valued and that they company they are working for is behind them 100%. Our company also needs to show it's employees that they are working towards the future instead of just trying to pay back debt.
Review from Engineering Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being with coworkers, and everyday there's something new.
Review from Engineering Dept
What makes me most happy at work is ensuring the customers are satisfied.
Review from Engineering Dept
being part of a productive team, and having creative input on my projects
Review from Engineering Dept
the satisfaction of our team accomplishments
Review from Engineering Dept
putting in a good days work,,
Review from Engineering Dept
What's going wrong and how can it be improved?
Leadership refuses to listen to anyone. They keep implementing changes without regard to the consequences. Additionally, they do not care when advised that it is a bad idea. Everything has been moved from local control. Access is taken away from people that can help. Moral is as low as ever.
Review from Engineering Dept
need more people in our area so we are not overwhelmed when someone is off work
Review from Engineering Dept
No compensation for employees who go above and beyond the average.
Review from Engineering Dept
executives make the decisions but the employees suffer the consequences when things don't work out. there are no accountability and everyone goes into self preservation mode. the environment becomes inward instead of outward.
Review from Engineering Dept
Processes don't work, don't flow and no flexibility or desire to get things accomplished. It's like working in a union shop where people only do the minimum required and stifle any effort to expedite or work outside the processes. Gone are the days of individual empowerment to get things done.
Review from Engineering Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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