Feedback at Frontier Communications | Comparably
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Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442
...

Feedback at Frontier Communications

Based on a response from 304 Frontier Communications employees about frequency of constructive criticism or positive feedback the most commonly selected answer was Every week. Compared to all the departments at Frontier Communications, the Customer Support team reported that they receive valuable constructive criticism Every week, while the Admin team received constructive criticism Once a quarter. Lastly, employees who have Over 10 Years work experience also answered that they receive valuable feedback Every week.

Q: How often do you get valuable feedback on how to improve at work?

Answered by 304 Frontier Communications employees

Gender

Male

Every week
41%
Once a month
26%
Once a quarter
13%
Once a year
11%
Never
9%

Female

Every week
33%
Once a month
21%
Once a quarter
17%
Once a year
18%
Never
11%

Non-Binary

Every week
0%
Once a month
0%
Once a quarter
40%
Once a year
20%
Never
40%

Ethnicity

52%
Every week

Hispanic or Latino employees at Frontier Communications answered Every week the most among all other ethnicities.

African American/Black employees at Frontier Communications answered Once a quarter the least among all other ethnicities.

  • Caucasian
  • Hispanic or Latino
  • African American/Black
  • Asian or Pacific Islander
  • Other
Every week
36%
Once a month
22%
Once a quarter
16%
Once a year
16%
Never
10%
Every week
52%
Once a month
22%
Once a quarter
9%
Once a year
9%
Never
8%
Every week
24%
Once a month
38%
Once a quarter
5%
Once a year
14%
Never
19%
Every week
39%
Once a month
38%
Once a quarter
23%
Once a year
0%
Never
0%
Every week
38%
Once a month
19%
Once a quarter
19%
Once a year
11%
Never
13%

Department

65%
Every week

Frontier Communications employees in Sales answered Every week the most among all other departments.

Frontier Communications employees in Operations answered Once a quarter the least among all other departments.

  • Engineering
  • Design
  • Operations
  • Admin
  • Finance
  • Communications
  • Customer Support
  • HR
  • IT
  • Sales
Every week
31%
Once a month
24%
Once a quarter
17%
Once a year
19%
Never
9%
Every week
34%
Once a month
22%
Once a quarter
22%
Once a year
11%
Never
11%
Every week
38%
Once a month
29%
Once a quarter
6%
Once a year
13%
Never
14%
Every week
17%
Once a month
17%
Once a quarter
33%
Once a year
33%
Never
0%
Every week
33%
Once a month
0%
Once a quarter
33%
Once a year
17%
Never
17%
Every week
34%
Once a month
0%
Once a quarter
33%
Once a year
33%
Never
0%
Every week
54%
Once a month
30%
Once a quarter
8%
Once a year
8%
Never
0%
Every week
17%
Once a month
50%
Once a quarter
0%
Once a year
0%
Never
33%
Every week
28%
Once a month
24%
Once a quarter
28%
Once a year
8%
Never
12%
Every week
65%
Once a month
19%
Once a quarter
6%
Once a year
0%
Never
10%

Experience

72%
Every week

Frontier Communications employees with Entry Level experience answered Every week the most among all other segments.

Frontier Communications employees with 1 to 3 Years experience answered Once a quarter the least among all other segments.

  • Entry Level
  • 1 to 3 Years
  • 3 to 6 Years
  • 6 to 10 Years
  • Over 10 Years
Every week
72%
Once a month
14%
Once a quarter
7%
Once a year
0%
Never
7%
Every week
37%
Once a month
21%
Once a quarter
5%
Once a year
11%
Never
26%
Every week
49%
Once a month
10%
Once a quarter
17%
Once a year
14%
Never
10%
Every week
32%
Once a month
26%
Once a quarter
21%
Once a year
11%
Never
10%
Every week
33%
Once a month
26%
Once a quarter
16%
Once a year
15%
Never
10%

Location

67%
Every week

Frontier Communications employees in Bloomington, IN answered Every week the most among all other locations.

Frontier Communications employees in Dallas answered Never the least among all other locations.

  • Albany, NY
  • Bloomington, IN
  • Dallas
  • Fort Wayne, IN
  • Homosassa Springs, FL
  • Los Angeles
  • New York
  • Newark, NY
  • San Angelo, TX
  • Scranton, PA
Every week
0%
Once a month
25%
Once a quarter
0%
Once a year
25%
Never
50%
Every week
67%
Once a month
0%
Once a quarter
0%
Once a year
33%
Never
0%
Every week
39%
Once a month
34%
Once a quarter
24%
Once a year
0%
Never
3%
Every week
27%
Once a month
14%
Once a quarter
18%
Once a year
27%
Never
14%
Every week
56%
Once a month
6%
Once a quarter
6%
Once a year
19%
Never
13%
Every week
33%
Once a month
42%
Once a quarter
0%
Once a year
0%
Never
25%
Every week
35%
Once a month
24%
Once a quarter
14%
Once a year
15%
Never
12%
Every week
21%
Once a month
33%
Once a quarter
33%
Once a year
13%
Never
0%
Every week
60%
Once a month
20%
Once a quarter
0%
Once a year
0%
Never
20%
Every week
33%
Once a month
0%
Once a quarter
0%
Once a year
67%
Never
0%
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