FSA Federal – I have been here a long time, I enjoy the paid time off and benefits. There needs to be more raises and opportunity to advance. | Comparably

FSA Federal – I have been here a long time, I enjoy the paid time off and benefits. There needs to be more raises and opportunity to advance.

FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
530
TOTAL
RATINGS
15356

I have been here a long time, I enjoy the paid time off and benefits. There needs to be more raises and opportunity to advance.

Briefly describe your overall experience at your company

My experience with the company is minimal because my daily interactions are with the customer

Briefly describe your overall experience at your company

I've been here long enough that it is worth staying for the paid leave

Briefly describe your overall experience at your company

I have been with the company for a long time. I feel more could have been done to help advance my career.

What is most positive about the culture and environment at your company?

New health benefit incentives that are offered

What does the leadership team need to get better at?

Advocating for their employees to the customer

What are some of the best things about your team?

Their willingness to work hard for the customer

What are some of the best things about your team?

My team is always willing to help others

What is most positive about the culture and environment at your company?

I enjoy the customer I support.

What do you like best about the leadership team?

Their previous government/law enforcement background

What do you like best about the leadership team?

Communication with my direct supervisor

What is most positive about the culture and environment at your company?

The comradery of working together for the governments mission

What is most positive about the culture and environment at your company?

The customer I work for

What are some of the best things about your team?

My direct reports are a fantastic group of hardworking individuals

What's going wrong and how can it be improved?

FSA needs to advocate for their employees to the customer

What makes you most happy at work?

Assisting the government with their mission and mentoring other FSA employees

What do you like best about the leadership team?

I like being able to call my direct manager at any time.

What do your coworkers need to improve and how could you work together better?

It is difficult to recruit quality employees with the pay for most positions.

Why do you feel undervalued and what would make you feel better about your compensation?

Pay is not competitive and there is not a fair gap between supervisors and their subordinates

What's going wrong and how can it be improved?

FSA and the customer could value our work more. More incentives and pay could be offered

Why do you feel undervalued and what would make you feel better about your compensation?

Our position require a lot of responsibilities and confidentiality. I believe we should have higher pay rates because of that

Why do you feel undervalued and what would make you feel better about your compensation?

We do not receive raises consistent with the rising cost of living. We also do not receive raises based on quality of work.

Why do you feel undervalued and what would make you feel better about your compensation?

Supervisors should be getting cost of living and merit raises. Their subordinates shouldn't be getting paid nearly the same amount. FSA should value their current employees and current employees should have preference over outside candidates for promotions.

What's going wrong and how can it be improved?

There needs to be more commitment to the employees when rebidding the contract. Actual cost of living raises, consistent with the federal government, need to be included. There needs to be more incentive for longevity with the company.

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