FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
Overall, it is a good job and does pay the bills. However I am unable to save nor am I able to add more to my retirement because I wouldn't be able to survive where I live. Everything is increasing at a rate faster than my wages which is discouraging.
Briefly describe your overall experience at your company
It's a job. I have no motivation to do better and keep hoping things will get better. I am close to retirement, and it would be great to have the money to actually retire when the time comes. Overall, I like the people I work with but that is about it.
Why do you feel undervalued and what would make you feel better about your compensation?
A more comprehensive yearly pay increase that falls in line with the cost of living for the area in which I live and work.
What do you like best about the leadership team?
I think they want to help, but they really lack knowing what the job I do actually is so they fail to completely understand what is needed.
What are some of the best things about your team?
They are loyal and trustworthy. All are hard workers and respectful of one another and the customer. I am grateful to them and without them I would not be here today.
What is most positive about the culture and environment at your company?
Other than dealing with HQ, the local office I work in is relaxed and flexible. The culture is professional but allows employees to feel comfortable and relaxed so they can perform their jobs adequately.
What do you like best about the leadership team?
They do seem to try to work with the customer to help the employees satisfied. Other than not providing cost of living increases regularly, that is the only fault I can attribute to the leadership team.
What are some of the best things about your team?
I have a wonderful team of employees to supervise. They all can be trusted to do the right thing and get the job done so I don't have to worry about them and can concentrate on getting my work completed. We have active communication as well.
What needs to change to make the company culture better?
Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.
What's going wrong and how can it be improved?
More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.
Why do you feel undervalued and what would make you feel better about your compensation?
I have done research on other positions that are similar to mine, and they start out at $100k. I have 5 years of experience as a supervisor and even though I have earned praise and a raise in the last year, I still feel as if I could earn more.
What's going wrong and how can it be improved?
I have never really felt that I was a good fit for the job I am in. I prefer to work in an environment that is more low key and peaceful with very little stress. I feel that the knowledge, skills and abilities I have are not utilized to their highest level, pay is not adequate for what I do daily.
Other Employee Reviews for FSA Federal
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