Genesys Desktop Support Salaries in Washington, DC | Comparably
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Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Desktop Support Salaries in Washington, DC

The average Genesys Desktop Support in Washington, DC earns an estimated $57,253 annually, which includes an estimated base salary of $56,253 with a $1,000 bonus. Genesys' Desktop Support compensation is $4,678 more than the US average for a Desktop Support. Desktop Support salaries at Genesys in Washington, DC can range from $36,500 - $67,000.

In Washington, DC, The IT Department at Genesys earns $12,021 more on average than the Finance Department.

Last updated 5 months ago.

$20k
$30k
$40k
$50k
$86k
$156k
$57,253
Average Compensation
$56,253
avg. base
$1,000
avg. bonus

Desktop Support Salaries at Genesys

In Washington, DC, Desktop Supports earn $668 more than Desktop Supports, and $11,998 less than SysAdmins.

Director of IT
$172k*
IT Manager
$127k*
Project Manager
$94k*
IT Support Engineer
$93k*
SysAdmin
$69k*
Desktop Support
$57k*
* estimated salary

Compensation at Genesys by Department

In Washington, DC, The IT Department averages $12,021 more than the Finance Department, and $5,924 less than the Design Department

Design
$95,656 Avg. total comp.
+$6k
IT
$89,732 Avg. total comp.
Finance
$77,711 Avg. total comp.
-$12k

Desktop Support Compensation by Gender (All Companies)

The average female Desktop Support at companies similar size to Genesys reported making $72,742, while the average male Desktop Support at similar sized companies reported making $55,481.

Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Desktop Support at companies similar size to Genesys reported making $72,736, while the average Caucasian Desktop Support at similar sized companies reported making $50,215.

How Desktop Supports at Genesys Rate Their Compensation

The majority of Desktop Supports at Genesys believe they're compensated fairly. 83% of Desktop Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

Do you believe you're paid fairly?
57% Yes
57
Does your company give annual bonuses?
83% Yes
83
Are you satisfied with your Benefits?
66% Yes
66

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