Genesys Director of Care Salaries in Springfield, MA | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Director of Care Salaries in Springfield, MA

The average Genesys Director of Care in Springfield, MA earns an estimated $114,767 annually. Genesys' Director of Care compensation is $1,148 more than the US average for a Director of Care.

In Springfield, MA, The Customer Support Department at Genesys earns $2,822 more on average than the Admin Department.

Last updated 2 months ago.

$30k
$58k
$84k
$110k
$175k
$237k
$300k
$114,767
Average Compensation
$114,767
avg. base

Director of Care Salaries at Genesys

In Springfield, MA, Directors of Care earn $30,277 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

In Springfield, MA, The Customer Support Department averages $2,822 more than the Admin Department, and $28,144 less than the Operations Department

Operations
$88,831 Avg. total comp.
+$28k
Customer Support
$60,687 Avg. total comp.
Admin
$57,865 Avg. total comp.
-$3k

Director of Care Compensation by Gender (All Companies)

The average female Director of Care at companies similar size to Genesys reported making $115,000, while the average male Director of Care at similar sized companies reported making $145,857.

Director of Care Compensation by Ethnicity (All Companies)

The average Caucasian Director of Care at companies similar size to Genesys reported making $133,750, while the average Hispanic or Latino Director of Care at similar sized companies reported making $105,250.

How Directors of Care at Genesys Rate Their Compensation

The majority of Directors of Care at Genesys believe they're compensated fairly. 83% of Directors of Care at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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