Genesys IT Support Engineer Salary | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys IT Support Engineer Salary

The average Genesys IT Support Engineer earns an estimated $134,481 annually, which includes an estimated base salary of $109,814 with a $24,667 bonus. Genesys' IT Support Engineer compensation is $55,463 more than the US average for a IT Support Engineer. IT Support Engineer salaries at Genesys can range from $88,000 - $200,000.

The IT Department at Genesys earns $2,728 more on average than the HR Department.

Last updated 5 months ago.

$24k
$42k
$58k
$75k
$177k
$375k
$134,481
Average Compensation
$109,814
avg. base
$24,667
avg. bonus

IT Support Engineer Salaries at Genesys

IT Support Engineers earn $2,755 more than Project Managers, and $27,578 less than IT Managers.

Director of IT
$229k*
IT Manager
$162k*
Project Manager
$132k*
IT Support Engineer
$122k*
SysAdmin
$92k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

The IT Department averages $2,728 more than the HR Department, and $1,417 less than the Business Development Department

Business Development
$127,111 Avg. total comp.
+$1k
IT
$125,694 Avg. total comp.
HR
$122,966 Avg. total comp.
-$3k

IT Support Engineer Compensation by Gender (All Companies)

The average female IT Support Engineer at companies similar size to Genesys reported making $80,915, while the average male IT Support Engineer at similar sized companies reported making $94,776.

IT Support Engineer Compensation by Ethnicity (All Companies)

The average Native American IT Support Engineer at companies similar size to Genesys reported making $105,600, while the average African American/Black IT Support Engineer at similar sized companies reported making $65,885.

How IT Support Engineers at Genesys Rate Their Compensation

The majority of IT Support Engineers at Genesys believe they're compensated fairly. 83% of IT Support Engineers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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