Genesys IT Support Engineer Salaries in Raleigh-Durham, NC | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
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Genesys IT Support Engineer Salaries in Raleigh-Durham, NC

The average Genesys IT Support Engineer in Raleigh-Durham, NC earns an estimated $82,113 annually. Genesys' IT Support Engineer compensation is $3,123 more than the US average for a IT Support Engineer. IT Support Engineer salaries at Genesys in Raleigh-Durham, NC can range from $74,280 - $85,000.

In Raleigh-Durham, NC, The IT Department at Genesys earns $396 more on average than the Design Department.

Last updated 4 months ago.

$24k
$42k
$58k
$75k
$177k
$375k
$82,113
Average Compensation
$82,113
avg. base

IT Support Engineer Salaries at Genesys

In Raleigh-Durham, NC, IT Support Engineers earn $26,337 more than Desktop Supports, and $25,926 less than SysAdmins.

Director of IT
$125k*
Project Manager
$116k*
IT Manager
$115k*
SysAdmin
$108k*
IT Support Engineer
$82k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

In Raleigh-Durham, NC, The IT Department averages $396 more than the Design Department, and $6,217 less than the Operations Department

Operations
$102,269 Avg. total comp.
+$6k
IT
$96,052 Avg. total comp.
Design
$95,656 Avg. total comp.
-$396

IT Support Engineer Compensation by Gender (All Companies)

The average female IT Support Engineer at companies similar size to Genesys reported making $80,915, while the average male IT Support Engineer at similar sized companies reported making $94,776.

IT Support Engineer Compensation by Ethnicity (All Companies)

The average Native American IT Support Engineer at companies similar size to Genesys reported making $105,600, while the average African American/Black IT Support Engineer at similar sized companies reported making $65,885.

How IT Support Engineers at Genesys Rate Their Compensation

The majority of IT Support Engineers at Genesys believe they're compensated fairly. 83% of IT Support Engineers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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