Genesys IT Support Engineer Salaries in Raleigh-Durham, NC | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys IT Support Engineer Salaries in Raleigh-Durham, NC

The average Genesys IT Support Engineer in Raleigh-Durham, NC earns an estimated $82,113 annually. Genesys' IT Support Engineer compensation is $3,095 more than the US average for a IT Support Engineer. IT Support Engineer salaries at Genesys in Raleigh-Durham, NC can range from $74,280 - $85,000.

In Raleigh-Durham, NC, The IT Department at Genesys earns $396 more on average than the Design Department.

Last updated 6 months ago.

$24k
$42k
$58k
$75k
$177k
$375k
$82,113
Average Compensation
$82,113
avg. base

IT Support Engineer Salaries at Genesys

In Raleigh-Durham, NC, IT Support Engineers earn $26,337 more than Desktop Supports, and $25,926 less than SysAdmins.

Director of IT
$125k*
Project Manager
$116k*
IT Manager
$115k*
SysAdmin
$108k*
IT Support Engineer
$82k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

In Raleigh-Durham, NC, The IT Department averages $396 more than the Design Department, and $6,217 less than the Operations Department

Operations
$102,269 Avg. total comp.
+$6k
IT
$96,052 Avg. total comp.
Design
$95,656 Avg. total comp.
-$396

IT Support Engineer Compensation by Gender (All Companies)

The average female IT Support Engineer at companies similar size to Genesys reported making $80,915, while the average male IT Support Engineer at similar sized companies reported making $94,776.

IT Support Engineer Compensation by Ethnicity (All Companies)

The average Native American IT Support Engineer at companies similar size to Genesys reported making $105,600, while the average African American/Black IT Support Engineer at similar sized companies reported making $65,885.

How IT Support Engineers at Genesys Rate Their Compensation

The majority of IT Support Engineers at Genesys believe they're compensated fairly. 83% of IT Support Engineers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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