Genesys Technical Support Salary | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Technical Support Salary

The average Genesys Technical Support earns an estimated $86,561 annually, which includes an estimated base salary of $79,461 with a $7,100 bonus. Genesys' Technical Support compensation is $26,740 more than the US average for a Technical Support. Technical Support salaries at Genesys can range from $39,000 - $100,000.

The Customer Support Department at Genesys earns null less on average than the null Department.

Last updated 5 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$86,561
Average Compensation
$79,461
avg. base
$7,100
avg. bonus

Technical Support Salaries at Genesys

Technical Supports earn $4,718 more than Technical Supports, and $10,231 less than Customer Service Managers.

Customer Service Manager
$97k*
Technical Support
$82k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

The Customer Support Department averages $4,998 less than the Admin Department.

Finance
$79,830 Avg. total comp.
+$33k
Admin
$51,749 Avg. total comp.
+$5k
Customer Support
$46,751 Avg. total comp.

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Genesys reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Genesys reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at Genesys Rate Their Compensation

The majority of Technical Supports at Genesys believe they're compensated fairly. 83% of Technical Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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