Genesys Technical Support Salaries in Washington, DC | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
HR or Marketing? Claim Your Free Employer Account

Genesys Technical Support Salaries in Washington, DC

The average Genesys Technical Support in Washington, DC earns an estimated $74,975 annually, which includes an estimated base salary of $71,725 with a $3,250 bonus. Genesys' Technical Support compensation is $15,154 more than the US average for a Technical Support. Technical Support salaries at Genesys in Washington, DC can range from $56,000 - $105,121.

In Washington, DC, The Customer Support Department at Genesys earns null less on average than the null Department.

Last updated 4 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$74,975
Average Compensation
$71,725
avg. base
$3,250
avg. bonus

Technical Support Salaries at Genesys

In Washington, DC, Technical Supports earn $27,959 more than CS Reps, and $20 less than Technical Supports.

Customer Service Manager
$84k*
Technical Support
$75k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

In Washington, DC, The Customer Support Department averages $6,494 less than the Admin Department.

Finance
$77,711 Avg. total comp.
+$20k
Admin
$63,745 Avg. total comp.
+$6k
Customer Support
$57,251 Avg. total comp.

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Genesys reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Genesys reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at Genesys Rate Their Compensation

The majority of Technical Supports at Genesys believe they're compensated fairly. 83% of Technical Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

×
Rate your company